Client Service Associate

BDO Unibank; Santiago, Bambang; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to handle over-the-counter deposits, withdrawals, payments, remittances, and other transactions with accuracy and timeliness, in line with bank standards. The role emphasizes delivering friendly, efficient customer service, promoting qualifying products and services, and ensuring compliance with bank policies.

It requires attention to detail and clear communication. Onsite work is required at the Nueva Vizcaya – Bambang Branch.

Qualifications

• Bachelor’s degree in a relevant field, preferably Business.
• At least one year of experience in branch operations, or fresh graduates welcome.
• Must communicate clearly and effectively.
• Willing to work onsite in Nueva Vizcaya - Bambang Branch.

Responsibilities

• Performs start and end of day banking activities per approved processes.
• Provides appropriate customer service, promoting bank products and services.
• Performs other duties as required and ensures compliance with bank policies.
• Adheres to regulatory requirements and internal controls.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Nueva Vizcaya - Bambang Branch.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.