Client Service Associate

BDO Unibank; Escalante; On-site; PHP 223,200 - 290,160; Full time

Job summary

BDO Unibank is seeking a Client Service Associate to handle over-the-counter transactions with accuracy and efficiency. The role involves processing deposits and withdrawals, payments, and foreign currency exchanges while ensuring timely service to clients.

Applicants should have a Bachelor’s degree, preferably in business, and may include fresh graduates. Banking experience is an asset as the bank emphasizes compliance and customer service excellence.

Qualifications

• Bachelor's degree, preferably in a Business course; Fresh graduates are welcome to apply
• Banking experience is an advantage

Responsibilities

• Perform start and end of day banking activities
• Ensure compliance to the Bank’s policies, procedures and regulatory requirements
• Provide appropriate customer service to clients of the Bank and promote Bank’s products and services
• Perform all other tasks that may be required from time to time

Skills

Computer proficiency

Communication skills

Problem solving

Multitasking under pressure

Education

Bachelor's degree

Job description

Job Summary

The Client Service Associate is responsible for providing accurate, efficient, and timely processing of over‑the‑counter transactions. These transactions will include cash and check deposits or withdrawals, payments, foreign currency exchanges and other miscellaneous transactions.

Key Responsibilities

• Perform start and end of day banking activities
• Ensure compliance to the Bank’s policies, procedures and regulatory requirements
• Provide appropriate customer service to clients of the Bank and promote Bank’s products and services
• Perform all other tasks that may be required from time to time

Qualifications

• Completion of a Bachelors’ degree, preferably in a Business course; Fresh graduates are welcome to apply
• Banking experience is an advantage

Required Skills

• Proficient in computer and business applications
• Effective oral and written communication skills
• Good problem solving and numerical skills
• Ability to multitask and work well under pressure

Equal Opportunity Statement

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.