Client Relationship Manager (Hotel & Travel)

KMC Solutions; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

KMC Solutions is seeking a Client Relationship Manager for a prestigious luxury travel brand in the Philippines. You will build and nurture relationships with high-end clients, understand their preferences, and tailor bespoke travel experiences to exceed expectations.

The role focuses on proactive client engagement, personalized service, and collaboration with travel designers to deliver exceptional journeys for VIP clientele.

Qualifications

• Experience in client relationship management.
• Background in luxury hospitality, premium retail, travel, or high-end client services preferred.
• Experience handling VIP or high-value clientele.

Responsibilities

• Build and nurture long-term relationships with high-end clients.
• Understand client preferences and anticipate travel needs.
• Recommend bespoke travel experiences and personalized solutions.
• Identify opportunities for client retention and additional bookings.
• Collaborate with Travel Designers and Destination Managers to deliver experiences.
• Maintain consistent client engagement and follow-ups.

Skills

Client relationships

Account management

Sales

Business development

VIP clientele

Negotiation

Communication

Job description

YOUR NEXT CAREER MOVE COULD BE A LUXURY EXPERIENCE! JOIN KMC SOLUTIONS – WE'RE STILL HIRING!

We're on the lookout for an experienced CLIENT RELATIONSHIP MANAGER to join a prestigious luxury travel brand!

If you have a passion for building meaningful client relationships, delivering personalized experiences, and working with high-end clientele, this could be your next opportunity!

WHAT YOU'LL BE DOING:

• Build and nurture long‑term relationships with high‑end and premium clients.
• Understand client preferences and anticipate their travel needs.
• Recommend bespoke travel experiences, exclusive destinations, and personalized solutions.
• Identify opportunities for client retention, relationship growth, and additional travel bookings.
• Collaborate with Travel Designers and Destination Managers to deliver exceptional travel experiences.
• Maintain consistent client engagement, follow‑ups, and relationship management.

WHAT WE'RE LOOKING FOR:

• Proven experience in Client Relationship Management, Account Management, Sales, or Business Development.
• Background in luxury hospitality, premium retail, travel, or other high‑end client-facing industries is highly preferred.
• Experience handling VIP, premium, or high-value clientele.
• Strong relationship‑building, negotiation, and commercial skills.
• Excellent verbal and written English communication skills.
• Passion for luxury travel, personalized service, and exceptional client experiences.
• Highly proactive, organized, adaptable, and detail-oriented.