Client Relations Specialist II — Healthcare (Flexible Hours)

Guangzhou Modern Cancer Hospital; Pasay; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Flexible work arrangements

Work-life balance

Job summary

Guangzhou Modern Cancer Hospital - Manila Office in Pasay City, Metro Manila is seeking a Client Relations Assistant II. This full-time role focuses on delivering exceptional customer service and administrative support to clients throughout their treatment journey.

You will be the primary contact for inquiries, schedule appointments, maintain records, and assist with documentation while supporting the wider client relations team with various tasks.

Qualifications

• 1-2 years' experience in a client-facing or administrative role, preferably in healthcare.

Responsibilities

• Serve as primary point of contact for clients and respond to inquiries.
• Schedule and coordinate client appointments, maintain detailed records.
• Assist with preparation of client files and documentation.
• Perform general administrative duties such as data entry, filing and archiving.
• Support the broader client relations team with ad-hoc tasks.

Skills

Communication

Client relations

Organizational skills

Time management

Empathy

Discretion

Tools

Microsoft Office

Job description

Guangzhou Modern Cancer Hospital - Manila Office in Pasay City, Metro Manila is seeking a Client Relations Assistant II. This full-time role focuses on delivering exceptional customer service and administrative support to clients throughout their treatment journey.

You will be the primary contact for inquiries, schedule appointments, maintain records, and assist with documentation while supporting the wider client relations team with various tasks.