Patient Services Administrator

Global Care Cancer Institute, Inc., Bay, Laguna; Bay; On-site; PHP 167,000 - 279,000; Full time

Job summary

Global Care Cancer Institute, Inc., Bay, Laguna is seeking an administrative assistant to support patient services and office coordination. You will greet patients, respond to inquiries, arrange appointments, and handle documentation with confidentiality.

You will coordinate with Billing, Medical Services, and other departments, maintain inventories, and ensure smooth administrative operations across the hospital.

Responsibilities

• Provide assistance and respond to patient, relative, and medical provider inquiries about hospital services, policies, and procedures.
• Greet and direct patients and guests to the appropriate departments or personnel, and maintain a referral log.
• Coordinate patient appointments, treatments, and consultations through calls, emails, and SMS reminders.
• Maintain strict confidentiality of patient records in line with hospital policies.
• Support interdepartmental coordination for patient-related matters (e.g., Billing, HMO, Medical Services).
• Assist with basic inventory and maintain office supply stock levels.
• Handle patient documentation such as medical certificates, abstracts, and quotation forms.
• Assist patients with insurance-related processes and claims.
• Prepare minutes of meetings for department and committee discussions.
• Document and report irregularities, incidents, and continuing needs to ensure continuity among work teams.
• Perform other administrative and clerical duties as assigned.

Job description

Global Care Cancer Institute, Inc., Bay, Laguna is seeking an administrative assistant to support patient services and office coordination. You will greet patients, respond to inquiries, arrange appointments, and handle documentation with confidentiality.

You will coordinate with Billing, Medical Services, and other departments, maintain inventories, and ensure smooth administrative operations across the hospital.