Sales Development Representative - Hybrid

EnableSME, Inc.; Metro Manila; Hybrid; PHP 335,000 - 603,000; Full time

Benefits offered by this job

Health insurance

Leave credits

Career growth

Laptop provided

Pasig office

Profit-sharing

Job summary

enablesGROUP in Ortigas, Pasig, PH is seeking a Sales Development Representative to own the top of the funnel with a high-volume outbound approach (50–70 dials per day). You will qualify interest and pass opportunities to the sales team in a fast-moving trade market.

Monday to Friday, 6:00 AM to 3:00 PM PH Time, hybrid (3x onsite, 2x WFH). Perks include Day 1 health and life insurance, 20 leave credits, laptop, and a Pasig office to support career growth and learning.

Qualifications

• 2+ years in outbound cold calling, telesales, or SDR/BDR work with a daily dial target.
• Strong spoken English with a clear, confident phone manner; able to hold a commercial conversation with tradespeople and business owners.
• CRM proficiency and disciplined data entry habits.

Responsibilities

• Make 50–70 outbound dials per day to new and lapsed trade accounts from assigned call lists.
• Open conversations with gatekeepers and reach the decision-maker promptly.
• Follow up on inbound enquiries, quotes, and website leads within the agreed response window.
• Write handover notes for sales to continue conversations without repetition.

Skills

Outbound dialing

CRM proficiency

English language

Self-motivation

Tools

HubSpot

Salesforce

Zoho

Job description

Join the enablesGROUP – Where Talent Meets Opportunity!

Why Join enablesGROUP?

Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small.

Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success. Check us out at www.enablesgroup.com.

At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success.

Our Perks & Benefits include:

• Comprehensive health and life insurance starting Day 1, covering 2 eligible dependents.

• 20 leave credits for vacation and emergency.

• Endless opportunities for career advancement with annual performance reviews and salary increases.

• Company-provided laptop to set you up for success.

• Convenient office location in Pasig, at the heart of Manila, accessible to all.

• Loyalty rewards: Employees celebrating 5 years could receive a profit-sharing scheme.

• In-house learning & development programs with access to the latest in AI and technology.

Job Title: Sales Development Representative

Location: Ortigas, Pasig, PH

Work Schedule: Monday to Friday, 6:00 AM to 3:00 PM PH Time (Hybrid | 3x Onsite, 2x WFH)

Job Detail

The Sales Development Representative owns the top of the funnel. This is a high-volume outbound role: 50–70 outbound dials per day, every day, into a fast-moving trade market where buying decisions happen quickly and the person who calls first usually wins the conversation.

The role is measured on conversations created and qualified opportunities booked, not on activity alone. The SDR qualifies interest, captures the commercial detail, and hands a clean, well-documented opportunity to the sales team.

Job Responsibilities

Outbound Prospecting

• Make 50–70 outbound dials per day to new and lapsed trade accounts from assigned call lists.

• Open cold conversations confidently, handle gatekeepers, and get to the decision-maker without multiple call-backs.

• Work objections in the moment — price, incumbent supplier, timing, "just send me an email" — rather than accepting the first no.

• Follow up on inbound enquiries, quote requests and website leads within the agreed response window.

• Supplement calling with email and LinkedIn touches as part of a structured, multi-touch sequence.

Qualification & Handover

• Qualify against agreed criteria: volume, buying frequency, current supplier, decision-maker, timing.

• Book discovery calls or site visits into the sales team's calendar and confirm attendance.

• Write handover notes that let the salesperson pick up the conversation without repeating the discovery.

• Re-engage stalled and lost opportunities on a defined cadence.

Pipeline & CRM Discipline

• Log every call, outcome and next action in the CRM on the day it happens.

• Keep contact records, account detail and call-back dates accurate and current.

• Maintain a clean call-back diary so no committed follow-up is missed.

• Report daily on dials, connects, conversations and appointments set.

Market & Product Fluency

• Build working knowledge of the product range, lead times, pricing structure and trade terms.

• Track competitor activity, pricing moves and supply issues raised on calls, and feed these back to the sales team.

• Understand how trade customers buy — repeat, price-sensitive, deadline-driven — and pitch accordingly.

Qualifications

• 2+ years in outbound cold calling, telesales, or SDR/BDR work with a documented daily dial target. Call-centre experience counts where the role was outbound sales, not service.

• Demonstrated ability to sustain high call volume without a drop in call quality across the day.

• Experience selling into trade, wholesale, distribution, construction supply or a comparable fast-moving B2B market.

• Strong spoken English with a clear, confident phone manner; able to hold a commercial conversation with tradespeople and business owners.

• CRM proficiency (HubSpot, Salesforce, Zoho or equivalent) and disciplined data entry habits.

• Resilient under rejection, competitive about targets, and self-directed through a full call block without supervision.

• Comfortable with performance being visible daily on a leaderboard or dashboard.

What Success Looks Like

• 50–70 dials per day sustained as a weekly average, not a peak.

• Agreed number of qualified appointments set per week, with a high show rate.

• CRM current at end of every shift — no untracked calls, no missed call-backs.

• Salespeople receive opportunities they can work immediately without re-qualifying.

• Escalates pricing, supply and competitor intelligence rather than sitting on it.