Sales Development Representative

Workforce 360 Inc.; Manila; Remote; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Competitive monthly service fee

Performance-based incentives

Paid training

Ongoing coaching and development

Career growth opportunities

Long-term, stable employment

Job summary

Workforce 360 Inc. is hiring a Sales Development Representative (SDR) for a remote role in the Philippines. You will prospect, qualify leads, and set appointments for Vancouver-based teams while following Vancouver business hours.

A strong drive for results and comfort with cold outreach are essential. Ideal candidates have at least 2 years in outbound sales, solid English communication, and experience with CRMs.

Qualifications

• Minimum 2 years of outbound sales, cold calling, appointment setting, telemarketing, or B2B lead generation experience.
• Proven experience making unsolicited outbound calls.
• Experience researching and building prospect lists.
• Strong English communication skills.
• Comfortable speaking with business owners and decision-makers.
• Experience using CRM systems.
• Strong organizational and follow-up skills.
• Able to work independently in a remote environment.

Responsibilities

• Outbound cold calls to prospective clients.
• Send personalized emails and LinkedIn outreach.
• Generate qualified leads and identify decision-makers.
• Build targeted prospect lists through online research.
• Follow up consistently with prospects.
• Qualify prospects by understanding their business needs.
• Present services professionally and confidently.
• Schedule qualified appointments for the sales team.
• Maintain detailed notes for every qualified lead.
• Keep CRM records accurate and up to date.
• Track outreach activities and follow-up schedules.
• Monitor pipeline progress and report weekly results.
• Prepare follow-up emails and sales materials.
• Coordinate appointments and reminders.
• Support sales initiatives and campaign activities.

Skills

Outbound sales

Cold calling

Lead generation

Appointment setting

CRM proficiency

English communication

Independent remote work

Organization

Follow-up

Prospecting

Tools

HubSpot

Salesforce

Zoho

Pipedrive

GoHighLevel

LinkedIn prospecting

Email outreach

Job description

Sales Development Representative (SDR)

Location: Remote – Philippines

Employment Type: Full-Time | Long-Term

Work Schedule: Monday to Friday (Vancouver Business Hours)

About the Role

We are looking for an experienced Sales Development Representative (SDR) to join our growing team. This is a sales-focused, outbound role responsible for prospecting, lead generation, cold calling, lead qualification, and appointment setting for our Vancouver-based businesses.

If you're confident speaking with new people, enjoy building relationships, and thrive in a results-driven environment, we'd love to hear from you.

Key Responsibilities

Outbound Sales & Lead Generation

• Conduct outbound cold calls to prospective clients.
• Send personalized emails and LinkedIn outreach.
• Generate qualified leads and identify decision-makers.
• Build targeted prospect lists through online research.
• Follow up consistently with prospects.

Lead Qualification & Appointment Setting

• Qualify prospects by understanding their business needs.
• Present services professionally and confidently.
• Schedule qualified appointments for the sales team.
• Maintain detailed notes for every qualified lead.

CRM & Pipeline Management

• Keep CRM records accurate and up to date.
• Track outreach activities and follow-up schedules.
• Monitor pipeline progress and report weekly results.

Sales Support

• Prepare follow-up emails and sales materials.
• Coordinate appointments and reminders.
• Support sales initiatives and campaign activities.

Qualifications

• Minimum 2 years of outbound sales, cold calling, appointment setting, telemarketing, or B2B lead generation experience.
• Proven experience making unsolicited outbound calls.
• Experience researching and building prospect lists.
• Strong English communication skills.
• Comfortable speaking with business owners and decision-makers.
• Experience using CRM systems.
• Strong organizational and follow-up skills.
• Able to work independently in a remote environment.

Preferred

• Experience supporting North American clients.
• BPO outbound sales experience.
• Experience with HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, or similar CRM platforms.
• Experience with LinkedIn prospecting and email outreach.
• Familiarity with coworking, real estate, or creative industries is an advantage.

Performance Expectations

Success in this role will be measured by:

• Daily outbound call activity
• Qualified leads generated
• Appointments booked
• Lead conversion rate
• CRM accuracy
• Consistent follow-up
• Overall sales pipeline contribution

Ideal Candidate

We're looking for someone who is:

• Self-motivated and proactive
• Results-driven
• Resourceful and organized
• Comfortable handling rejection
• Coachable and eager to learn
• Persistent and goal-oriented
• Able to work with minimal supervision

Work From Home Requirements

• Reliable computer
• Stable high-speed internet
• Backup internet connection
• Professional headset with microphone
• Quiet home office
• Webcam for meetings
• Backup power source preferred

Compensation & Benefits

• Competitive monthly service fee
• Performance-based incentives
• Paid training
• Ongoing coaching and development
• Career growth opportunities
• Long-term, stable employment

Work Schedule

This is a permanent night shift position based in the Philippines, following Vancouver, Canada business hours (Monday–Friday)