Client Operations Lead: AP & Workflow Optimization

Armanino Pacific LLC; Cebu City; Presencial; PHP 420.000 - 600.000; Jornada completa

Descripción de la vacante

Armanino Pacific LLC in Cebu City is seeking an experienced operations support professional to help manage accounts payable inboxes, organize invoices, and coordinate with vendors and internal teams. You will ensure accurate processing, track approvals, and maintain clear status reports for timely settlements.

You will guide teammates on procedures, identify improvements, and handle sensitive payment information with discretion while contributing to automation initiatives and documentation

Formación

• Strong organizational skills and attention to detail, including tracking multiple requests.
• Clear written and verbal communication across teams.
• Experience with common workplace software and collaboration tools.
• Ability to identify recurring issues, document procedures, and recommend process improvements.

Responsabilidades

• Monitor accounts payable inboxes and ticketing systems.
• Organize and route invoices, payment requests, and vendor documentation to review and processing.
• Track approvals, monitor aging requests, and follow up with stakeholders to resolve delays.
• Maintain workflow trackers, status reports, and documentation for visibility.
• Support vendor file management and ensure records are complete and accessible.
• Coordinate with internal teams, clients, vendors, and other stakeholders to clarify requests and address delays.
• Guide team members on procedures, priorities, and documentation standards.
• Review workflow activity for issues and bottlenecks and suggest improvements.
• Help document and implement process changes and new tools.
• Handle sensitive business and payment information with discretion.

Conocimientos

Organizational skills

Written & verbal communication

Collaboration tools

Process improvement

Educación

High school diploma or equivalent

Business/Finance coursework or degree

Herramientas

Zendesk

Jira

Trello

Descripción del empleo

Armanino Pacific LLC in Cebu City is seeking an experienced operations support professional to help manage accounts payable inboxes, organize invoices, and coordinate with vendors and internal teams. You will ensure accurate processing, track approvals, and maintain clear status reports for timely settlements.

You will guide teammates on procedures, identify improvements, and handle sensitive payment information with discretion while contributing to automation initiatives and documentation