Client Onboarding Specialist

Tavor Perry; Batangas City; Sur place; PHP 1 319 000 - 2 198 000; Plein temps

Résumé du poste

Tavor Perry is seeking a patient, technically skilled GoHighLevel Onboarding Specialist in the Philippines to guide new clients through setup and onboarding workflows. You will create GoHighLevel pipelines and automations, run onboarding calls, and help grow the client base through social media outreach.

You will explain technical steps clearly to contractors and non-tech users, maintaining organized records and following a structured onboarding checklist.

Qualifications

• Hands-on experience building GoHighLevel workflows, pipelines and automations.
• Experience running client-facing calls (onboarding, CS, or AM).
• Excellent spoken and written English with clear phone/video presence.

Responsabilités

• Build and manage GoHighLevel workflows, pipelines, and automations for client onboarding.
• Set up onboarding paths tailored to each client’s service.
• Run onboarding calls and guide clients step by step through setup and requirements.
• Explain technical steps in simple terms for non-tech clients.
• Follow onboarding call schedules and checklists for new clients.
• Track onboarding progress and follow up on missing information or tasks.
• Carry out social media outreach to find potential clients for our free Google audit offer.
• Keep client records and outreach activity accurate and current.

Connaissances

GoHighLevel workflows

Client calls

English fluency

Patience

Social outreach

Organization

Self-management

Communication

Description du poste

Job Summary:

Contractors who dread technology need a patient guide through setup, and a technically skilled and people-friendly GoHighLevel Onboarding Specialist will be that guide for our new clients. You will build our client onboarding system and walk new clients through it, creating GoHighLevel workflows, pipelines, and automations that onboard each client based on the service they choose, and running onboarding calls with clients, many of whom are contractors who are not comfortable with technology. Between onboardings, you will help us find new clients through social media outreach. A candidate who is strong in GoHighLevel, patient and clear on calls, and proactive about filling their time with growth work is the ideal fit.

Key Responsibilities:

• - Build and manage GoHighLevel workflows, pipelines, and automations for client onboarding
• - Set up onboarding paths tailored to the specific service each client chooses
• - Run and support client onboarding calls, guiding clients step by step through setup and requirements
• - Explain technical steps in simple, friendly language for clients who are not tech-savvy
• - Follow the established onboarding call schedule and checklist for every new client
• - Track each client's onboarding progress and follow up on missing information or tasks
• - Carry out social media outreach to find potential clients for our free Google audit offer
• - Keep client records, pipeline stages, and outreach activity accurate and current

Mandatory Skills:

• - Proven hands‑on experience building workflows, pipelines, and automations in GoHighLevel
• - Experience running client‑facing calls, such as onboarding, customer success, or account management
• - Excellent spoken and written English with a clear, confident phone and video presence
• - Patience and the ability to explain technical concepts in simple terms
• - Experience with social media outreach or lead generation
• - Strong organizational skills and follow‑through
• - Steady in your workload, thorough in every handoff, and self‑managing when no one is checking in
• - Strong communication skills

Preferred Skills:

• - Experience working with contractors, home services, or trade businesses
• - Experience in a marketing agency environment
• - Familiarity with Google Business Profile and local SEO concepts
• - Experience with outreach on Facebook, Instagram, LinkedIn, or local Facebook groups
• - Experience with video call and screen‑share tools such as Zoom or Google Meet
• - Skilled at running several projects concurrently, keeping a clear list of priorities and sharing status as it changes

Why Join Us:

Join a growing team where you will own the client experience from day one. You will build the systems that make onboarding smooth, help clients feel confident and supported, and play a direct role in bringing new business through the door. We value initiative, patience, and people who enjoy both building and connecting.