Client Management Specialist (Assistant Supevisor/Team Leader role)

AIA Shared Services; Makati; Hybrid; PHP 360,000 - 540,000; Full time

Job summary

MediCard Phils., Inc. in Makati seeks a Client Management Specialist (Assistant Supervisor/Team Leader) to drive client satisfaction and revenue by nurturing key accounts and intermediaries.

This role acts as the main interface, guiding accounts with proactive service, advice, and collaboration across channels. You will identify growth opportunities, lead account development strategies, support day-to-day account management, and help acquire new business while ensuring service excellence in a

Responsibilities

• Responsible for ensuring a high level of satisfaction and increased revenue through building and maintaining effective long-term relationships with a defined customer base or intermediary.
• Develop strategies and goals for the development and management of assigned accounts in collaboration with relevant channels.
• Serve as the primary interface for the accounts and provide day-to-day support, service and advice as appropriate.
• Identify, develop and close new sales opportunities by creating demand and awareness of AIA's products among existing accounts.
• May be involved in the acquisition of new accounts.

Job description

## Client Management Specialist (Assistant Supevisor/Team Leader role)Apply: Makati, PH-AIA Philippines: Full time: Posted Today: End Date: November 16, 2026 (30+ days left to apply): JR-69407**MediCard Phils., Inc.** is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.**MediCard**now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.**MediCard** is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:Responsible for ensuring a high level of satisfaction and increased revenue through building and maintaining effective long-term relationships with a defined customer base (e.g. high net worth individuals) or intermediary (e.g. brokers)• Develop strategies and goals for the development and management of assigned accounts in collaboration with relevant channels • Serve as the primary interface for the accounts and provide day-to-day support, service and advice as appropriate • May identify, develop and close new sales opportunities by creating demand and awareness of AIA's products among existing accounts • May be involved in the acquisition of new accounts