Client Liaison Officer

Cloudstaff; Philippines; Remote; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Comprehensive health and life insurance

Flexible leave credits

Quarterly perks boxes

Annual Performance Review with salary increase

Company-provided PC/Laptop

Mental Wellness Employee Assistance program

Job summary

A leading outsourcing company is looking for a CLIENT LIAISON OFFICER to join their team in the Philippines. This work-from-home role involves liaising with internal and external teams to enhance client services related to employment health assessments. The ideal candidate has strong customer service skills, attention to detail, and the ability to communicate effectively. Enjoy robust perks including health insurance, career advancement opportunities, and support for your well-being as you cultivate a successful career from home.

Qualifications

• Previous experience in client services delivery.
• Ability to manage competing priorities and deadlines.
• Excellent verbal and written communication skills.

Responsibilities

• Assist with delivery of client services related to employment health assessments.
• Liaise with internal teams and external parties.
• Provide customer service and support to clients.

Skills

Customer service ethic

Attention to detail

Effective communication

Microsoft Office proficiency

Current C class driver's license

Job description

CLIENT LIAISON OFFICER

We are currently looking for a CLIENT LIAISON OFFICER to join our team at Cloudstaff. This role fosters collaboration, creativity, and career growth in a vibrant office environment. Please attach a 1‑2 minute video introduction and your updated CV to become a priority applicant.

Role

CLIENT LIAISON OFFICER

Work Arrangement

Work from Home

Location

Philippines - Angeles (Pampanga)

Schedule

Morning Shift

Job Description

This is a permanent work‑from‑home position with unlimited access to Cloudstaff offices when needed. The role includes Fiber Internet, Backup Internet, UPS, and a PC/Laptop. You may use the office if there is an Internet or power issue. You can also pop in for coffee with teammates.

The purpose of this role is to assist with the delivery of client services relating to a range of employment health assessments. You will liaise with internal teams (EHA, AHS, Doctors, all staff) and external parties (Candidates, Clients, Doctors, Allied Health professionals, medical providers).

Non‑negotiable Skills & Requirements

• Previous experience in client services delivery with a strong customer service ethic
• Ability to manage competing priorities; adhere to deadlines and have attention to detail
• Ability to communicate effectively at all levels, written and verbal, with the ability to negotiate and influence others to achieve positive outcomes
• Proficient in Microsoft Office applications including Excel, Word and Outlook
• Current C class driver’s license

Preferred Criteria

• Previous experience in the Occupational and Environmental Medicine related industry
• Knowledge and understanding of statutory obligations and regulatory requirements within the Occupational and Environmental Medicine sector

Qualifications and Requirements

• Excellent organisational and time management skills
• Ability to maintain confidentiality
• Self‑motivated and results oriented
• Demonstrated ability to apply problem‑solving techniques
• Flexible and adaptable to changing needs of the business
• Ability to work in a team environment or autonomously as required
• Be proactive, with a can‑do attitude
• Previous administration experience with very high attention to detail and accuracy

Perks & Benefits (Work From Home)

• Comprehensive health and life insurance from your 16th day of employment, covering one free dependent
• Flexible leave credits that may be used for vacation, emergency and sick leave
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
• Mid‑Year Parties with items to give away and cash prizes
• Unlimited opportunities for career advancement
• Annual Performance Review with salary increase
• Company‑provided PC/Laptop and fiber internet connection
• Tech‑on‑wheels support
• Participation in CS Social Clubs and Special Interest Groups
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In‑house psychiatrist available to support employees’ well‑being
• Employee Share Units program
• Cloudstaff Dream Points for bidding useful items
• Cloudstaff: Build Your Career, Anywhere
• Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions.
• Why Cloudstaff is the #1 Workplace?
• Award‑winning Culture: committed to building the #1 Workplace Everywhere with proven staff engagement initiatives and industry recognition
• Invest in You: support development through comprehensive training programs, mentoring and career advancement opportunities
• Thrive as an Individual: strong work‑life balance with flexible schedules, meaningful perks and collaborative team environment.
• To become a priority applicant, please share a 1‑2 minute video introduction detailing your experience in this specific role. Upload your video to the CSJobs platforms. Use a clean, distraction‑free background and speak clearly and articulately.