Enrollment Representative

Cloudstaff; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Comprehensive health and life insurance

Flexible leave credits

Mid-Year Parties with prizes

Career advancement opportunities

Annual Performance Review with Salary Increase

Company-provided PC/Laptop

Free Coffee, Meals and Beer Fridays

Child friendly spaces

Employee Share Units program

Mental Wellness Employee Assistance program

In-house psychiatrist available

Unlimited cash incentives for referrals

Job summary

A leading outsourcing company in Cebu City is seeking an Enrollment Representative to join their team. The role involves ensuring the accuracy of client files and maintaining quality assurance. Ideal candidates should have a Bachelor's degree and at least 2 years of experience in an administrative role. Perks include comprehensive health insurance, career advancement opportunities, and exciting workplace culture. If you are detail-oriented and organized, we encourage you to apply!

Qualifications

• Experience in enrollment, quality assurance, or an administrative role is highly desirable.
• 2+ years of experience in back office or support roles is required.
• Strong analytical skills for evaluating data accuracy are essential.

Responsibilities

• Conduct thorough reviews of client files for accuracy and compliance.
• Implement quality assurance procedures for documentation.
• Validate and cross-check client information.
• Communicate with Marketing Specialists to clarify discrepancies.
• Collaborate with the enrollment team for efficient processes.

Skills

Attention to detail

Organizational skills

Effective communication

Proficiency in Microsoft Office Suite

Ability to work independently

Education

Bachelor's degree in a relevant field

Tools

Microsoft Excel

Microsoft Outlook

Job description

We’re Hiring: Enrollment Representative!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for Enrollment Representative to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Enrollment Representative

Work Arrangement: Work from Office

Location: Philippines - Cebu

Schedule: Night shift

Job Description:

We are seeking a detail‑oriented and diligent Enrollment Representative to join our team. The primary responsibility of this role is to ensure that all client files are thoroughly reviewed and meet our quality standards before enrolling them into our services. The ideal candidate will have exceptional organizational skills, a keen eye for detail, and the ability to work efficiently under deadlines.

Key Responsibilities:

• File Review: Conduct thorough reviews of client files to verify the accuracy, completeness, and compliance with company policies and regulatory requirements.
• Quality Assurance: Implement and maintain quality assurance procedures to ensure all client documentation is complete and accurate before enrollment.
• Data Verification: Validate and cross‑check client information and documents for consistency and correctness.
• Communication: Communicate with Marketing Specialists to obtain missing information or clarify discrepancies in their files.
• Collaboration: Work closely with the enrollment team to ensure a smooth and efficient enrollment process.

Qualification and Requirements:

• Experience: Previous experience in enrollment, quality assurance, or a similar administrative role is highly desirable.

Skills:

• Exceptional attention to detail and organizational skills.
• Effective communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Excel, Outlook).
• Ability to work independently and as part of a team

Non-negotiable skills & Requirements:

• 2+ years of experience in back office or support roles
• Proficiency with Microsoft Office Suite
• Bachelor’s degree in a relevant field
• Demonstrated ability to manage administrative tasks efficientlyStrong analytical skills for evaluating data accuracy

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid‑Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company‑provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work‑life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In‑house psychiatrist available to support employees' well‑being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

• Cloudstaff : Build Your Career, Anywhere
• Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We’re passionate about creating a work environment that fosters your professional growth and overall well‑being.

• Why Cloudstaff is the #1 Workplace?
• • Award‑winning Culture: We’re committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• • Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• • Thrive as an Individual: We offer a strong work‑life balance with flexible schedules, meaningful perks and a collaborative team environment.