Client-Focused Collections Specialist

RFA, Inc.; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading financial services provider located in the Philippines is looking for a Collections Specialist to manage outstanding receivables. This role involves making outbound calls to clients, addressing billing issues, and maintaining collection records. Ideal candidates will possess strong organizational skills and demonstrate proficiency in Microsoft Office, particularly Excel. An experience in a collections environment with significant client interaction is essential for success in this position, making it suitable for self-disciplined individuals who excel under pressure.

Qualifications

• Experience in a collections role with frequent direct client contact.
• Ability to handle sensitive information with integrity.
• Proficient in problem-solving and communicating solutions effectively.

Responsibilities

• Review and manage accounts for collections.
• Make outbound collection calls to clients.
• Resolve billing issues and maintain accurate records.
• Support finance staff with administrative tasks.

Skills

Client relationship management

Microsoft Office proficiency

Attention to detail

Problem-solving skills

Organizational skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

Job description

A leading financial services provider located in the Philippines is looking for a Collections Specialist to manage outstanding receivables. This role involves making outbound calls to clients, addressing billing issues, and maintaining collection records. Ideal candidates will possess strong organizational skills and demonstrate proficiency in Microsoft Office, particularly Excel. An experience in a collections environment with significant client interaction is essential for success in this position, making it suitable for self-disciplined individuals who excel under pressure.