Client-Centric Banking Teller & Service Specialist

Rizal Commercial Banking Corporation (RCBC); San Pedro; On-site; PHP 240,000 - 360,000; Full time

Job summary

Rizal Commercial Banking Corporation (RCBC) is seeking a frontline Associate at the San Pedro Branch in Laguna to provide competent, timely over-the-counter services and ensure compliance with BSP/AMLA and internal policies. You will help prevent risk and support branch objectives with strong customer service.

Open to fresh graduates with a 4-year degree; you should be able to handle complexity, manage time, demonstrate empathy, and engage easily with clients.

Qualifications

• Graduate of any 4-year course; open to fresh graduates.
• Capable to deal with complexity, efficient in decision-making.
• Has controlling and monitoring skills and security awareness.
• Empathic and can engage with people.
• Compassionate, service oriented, and values order, quality and accuracy.
• Willing to be assigned at RCBC San Pedro Branch (Laguna).

Responsibilities

• Ensure efficiency on par with the Business Center's service standards.
• Support in process improvements and technology implementation in branch systems.
• Engage with clients and offer excellent customer service and experience.
• Handle administrative functions delegated in a systematic manner.

Skills

Customer service

Empathy

Time management

Decision making

Security awareness

Education

4-year degree

Job description

Rizal Commercial Banking Corporation (RCBC) is seeking a frontline Associate at the San Pedro Branch in Laguna to provide competent, timely over-the-counter services and ensure compliance with BSP/AMLA and internal policies. You will help prevent risk and support branch objectives with strong customer service.

Open to fresh graduates with a 4-year degree; you should be able to handle complexity, manage time, demonstrate empathy, and engage easily with clients.