CLE Programs Coordinator — Reporting & Compliance Support

RELX

Quezon City

On-site

PHP 279,000 - 424,000

Full time

14 days+

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Job summary

RELX, through LexisNexis, seeks a role to support CLE program execution, focusing on reporting needs and preparing On-Demand and Non On-Demand programs. The role will involve generating reports, accreditation, and data-entry tasks to support consulting teams.

The candidate should have a Bachelor's degree or 2 years of college, 2+ years in customer service, and strong MS Excel and communication skills. Familiarity with LexisNexis University and enterprise AI tools is a plus.

Qualifications

Bachelor's degree or 2 years of college completed.
2+ years experience in Customer Service (phone and email).
Basic knowledge in MS Excel.
Strong written and oral communication skills.
Experience with web-based tools (LexisNexis University).
Project management experience – automation projects.
Ability to manage time and tasks efficiently with minimal supervision.
Strong interpersonal and teamwork skills.
Ability to learn and apply enterprise AI tools and technologies.

Responsibilities

Generate Reports and Process CLE Documentation and assist with day-to-day data entries in support of the consulting teams.
Assist in CLE Accreditation, Reporting, Renewals, Calls/Emails, and provide support as needed.
Assist in the creation of reports or audit responses based on state CLE requirements/requests.
Keep abreast of new state CLE rules across all types of CLE programs and provide customer support to lawyers across states CLE covers.
Ad-hoc projects, as assigned.
Individual will gradually become familiar with state CLE rules to provide telephonic support.
Continually identifies improvements for CLE processes.
Other duties as assigned.