Claims Administrator — Hybrid (Australian Hours)

AS White Global Pty; Taguig; Hybrid; PHP 260,000 - 380,000; Full time

Benefits offered by this job

Great Place to Work certified

Medical care for you and family

Flexible work setup

LinkedIn Learning and training

Generous leave

Annual reviews

Job summary

AS White Global Pty is a leading Australian claims services company delivering end-to-end motor assessment and repair solutions. Established in 2014 with industry awards, it provides nationwide coverage across Australia and New Zealand.

You will manage a shared inbox, log new claims, track lifecycle, handle calls, and support clients and stakeholders to resolve claims efficiently within a collaborative, high-performing team.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• Minimum 3 years’ experience in claims administration in an Australian insurance, financial services or related industry.
• Strong speed and accuracy in data entry with high attention to detail.
• Excellent written and verbal communication skills.

Responsibilities

• Manage a shared inbox and action daily claims-related tasks promptly.
• Log new claims accurately into the system and track progress through the claims lifecycle.
• Manage calls as required to follow up on claim-related queries and maintain effective communication with all stakeholders.
• Provide timely support to clients, policyholders, and third parties to ensure seamless claim resolution.
• Adhere to company policies and procedures to mitigate risk and maintain compliance.
• Perform ad hoc duties as required to support the claims team and workflow efficiency.

Skills

Data entry speed

Attention to detail

Communication skills

Team collaboration

Education

Bachelor’s degree in Business Administration / related

Tools

MS Office

Claims system

Job description

AS White Global Pty is a leading Australian claims services company delivering end-to-end motor assessment and repair solutions. Established in 2014 with industry awards, it provides nationwide coverage across Australia and New Zealand.

You will manage a shared inbox, log new claims, track lifecycle, handle calls, and support clients and stakeholders to resolve claims efficiently within a collaborative, high-performing team.