Outbound Call Specialist – APAC Hours (Claims Support)

AS White Global Pty; Taguig; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Great Place to Work certified

Comprehensive medical care for you and

Generous paid leave

LinkedIn Learning & tailored training

Flexible work setup

Company trips

Job summary

AS White Global Pty is seeking a motivated professional to support Australia’s premier personal injury claims management team from Manila. The role focuses on high‑quality call support, accurate data entry, and ensuring timely claims processing in line with privacy and regulatory requirements.

You will work onsite in Manila (BGC, Taguig) with Australian hours, collaborating with the team to maintain well‑organized records and contribute to process improvements.

Qualifications

• Prior experience in a call centre / customer service environment.
• Excellent written and spoken English.
• Available to start on 26th October 2026.

Responsibilities

• Make outbound calls to service providers to confirm details and assist in resolving claims.
• Accurately gather, validate, and input claim information into internal systems.
• Ensure processes comply with legislation, policies, and privacy requirements.
• Review and audit claims to spot discrepancies or missing details.
• Collaborate with team and maintain organized records to support timely processing.

Skills

Call centre experience

English communication

Job description

AS White Global Pty is seeking a motivated professional to support Australia’s premier personal injury claims management team from Manila. The role focuses on high‑quality call support, accurate data entry, and ensuring timely claims processing in line with privacy and regulatory requirements.

You will work onsite in Manila (BGC, Taguig) with Australian hours, collaborating with the team to maintain well‑organized records and contribute to process improvements.