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Dash Cargo Logistics is seeking an accounts manager to be the primary contact for customers, coordinate with internal teams, and convert inquiries into sales opportunities.
You will build trusted relationships, prepare forecasts, and seek continuous process improvements while maintaining professional English communication and strong time-management skills.
Act as point of contact and handle customers individual needs
Liaise between customers and internal teams
Handle inquiries and sales prospects via tickets, chats, voice calls
Convert online website sign ups to paying customers
Initiate solutions to meet clients' needs
Develop and maintain trusting and positive relationships with customers
Prepare regular reports of forecast and progress by using key account metrics
Continually seek to innovate operations
Native-like fluency in Fookien & Mandarin Language is a plus
Professional English verbal and written communication skills
Bachelor's/College Degree in any field
At least 3 year working experience in accounts management or solar related field
Proficiency in Excel/Google Sheets and other productivity tools
Strong sense of responsibility; ability to work independently under minimal supervision
Client oriented, strong interpersonal skills, and a positive attitude dealing with people
Excellent time, organizational, and self-management skills
Quick-thinking, keen on details, with excellent crisis management skills
Proactive and adaptable to changing work environments