Customer Care Representative - Healthcare Account - Alabang Site

TalentLink Outsourcing; Muntinlupa; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service outsourcing company in Muntinlupa is seeking candidates to respond to customer inquiries via phone, email, and chat. Fresh graduates and those with no BPO experience are welcome to apply, as training will be provided. The role requires willingness to work onsite in a professional and supportive team environment.

Qualifications

• No prior BPO experience is needed; training will be provided.
• Fresh graduates, Senior High School graduates, and College undergraduates are welcome.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

No BPO experience needed – We’ll train you!

Fresh grads, SHS grads, College undergrads? YOU ARE ALL WELCOME!

Willing to work Onsite with a professional & supportive team