Customer Service Representative (No BPO Experience Required)

GAINSTRONG TALENT SOLUTIONS CORP.; Quezon City; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Competitive salary package

Paid training

HMO and life insurance

Career advancement opportunities

Night differential and overtime pay

Company events

Employee discount

Job summary

GAINSTRONG TALENT SOLUTIONS CORP. urgently hires Customer Service Representatives for our Eton Centris site in Quezon City. No prior BPO experience required; fresh graduates and undergraduates are welcome.

Strong written English and basic computer literacy are enough to start a career in the BPO industry. You will handle inquiries via phone, email or chat, assist with product details, orders, returns, and account support, and maintain accurate logs of customer interactions.

Qualifications

• Fresh graduates welcome (no BPO experience required)
• Good written English communication skills
• Basic computer literacy and typing skills
• Willing to work on-site in Eton Centris
• Amenable to shifting schedules

Responsibilities

• Handle customer inquiries via phone, email, or chat in a professional and friendly manner
• Assist with product details, order placement, returns, and account support
• Provide clear and accurate responses to customer concerns
• Accurately log, update, and maintain customer interaction records in the system
• Follow company guidelines and protocols to ensure high-quality voice service support

Skills

Strong written English

Basic computer literacy

Typing skills

Education

Fresh graduates welcome

College undergraduate

High school graduates

Job description

We are urgently hiring Customer Service Representatives for our Eton Centris site!

No prior BPO experience? No problem! As long as you have good English writing skills and basic computer literacy, you are welcome to apply. This account is beginner-friendly and a great opportunity for those who want to start a career in the BPO industry.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in a professional and friendly manner
• Assist with product details, order placement, returns, and account support
• Provide clear and accurate responses to customer concerns
• Accurately log, update, and maintain customer interaction records in the system.
• Follow company guidelines and protocols to ensure high-quality voice service support.

Qualifications:

• Open to Fresh Graduates, College Undergraduates, and High School Graduates
• No BPO experience needed (Beginner-friendly)
• Good written English communication skills
• Basic computer literacy and typing skills
• Willing to work on-site in Eton Centris
• Amenable to work in shifting schedules

Benefits:

• Competitive Salary Package + Performance Incentives
• Paid Training
• Fast-track recruitment process
• HMO and Career Advancement opportunities
• Night differential and overtime pay
• Fast-track recruitment process
• Life insurance
• Gym membership
• Additional leave
• Company events
• Company Christmas gift
• Employee discount