Chat Support Associate - Newbie Friendly

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 167,400 - 334,800; Full time

Benefits offered by this job

Medical reimbursement

Employee recognition and rewards

13th Month Pay

Health insurance

Government mandated benefits

Job summary

A communications consultancy in Quezon City is seeking a Chat Support Associate with a salary range of ₱15-30K monthly. This role is beginner-friendly and involves providing customer support through chat and email. Ideal for candidates looking to start their careers in a BPO setting, following data entry techniques, and maintaining customer communication. Comprehensive benefits are also offered.

Qualifications

• No experience required for this entry-level position.
• Must be able to follow data program techniques and procedures.
• Fluent in written communication for chat and email interactions.

Responsibilities

• Provide support through chat and email in a non-voice environment.
• Maintain accurate records and data entry requirements.
• Coordinate with customers online to provide information.

Skills

Data entry

Written communication

Customer service

Education

Bachelor's degree

Job description

Overview

Chat Support Associate - Newbie Friendly

Caldwell Communications Consultancy Philippines

Salary ₱15-30K [Monthly] On-site - Quezon City No Exp Required Bachelor Full-time

Responsibilities

• This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.
• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.

Benefits

• Allowances — Medical Reimbursement
• Employee Recognition and Rewards — Incentives
• Government Mandated Benefits — 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
• Insurance Health & Wellness — Health Insurance, HMO

Working Location

135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines

Posted

Posted on 09 October 2025