Chat Support Agent - Express hiring - Paid Training

Recruitify_HR; Pasay; On-site; PHP 274,201 - 328,438; Full time

Benefits offered by this job

Paid training and development programs

Performance incentives and bonuses

Clear career growth opportunities

Job summary

Recruitify_HR is looking for a Chat Support Representative in Malate, Manila. The role involves managing customer inquiries via chat in a fast-paced BPO environment, ensuring customer satisfaction while providing accurate information and resolving issues.

No prior experience is needed, making it perfect for fresh graduates and career shifters. The position offers a supportive work culture with comprehensive training and opportunities for career growth.

Qualifications

• No experience required.
• Open to fresh graduates and career shifters.
• Willing to work onsite in Malate, Manila.

Responsibilities

• Handle customer inquiries via chat and messaging platforms.
• Provide accurate information about products, services, and account concerns.
• Assist customers with troubleshooting and basic issue resolution.
• Document all customer interactions in the system.
• Meet quality, productivity, and customer satisfaction targets.

Skills

Strong written English communication skills

Customer-focused

Detail-oriented

Basic computer skills

Ability to multitask

Education

High School or Senior High School graduate

Job description

Call Center Agent Hiring | Chat Support Representative | Telesys

Malate, Manila | Onsite | Up to ₱27,000/month | Full-time

WHY WORK WITH US?

Compensation & Benefits

• Up to ₱27,000 monthly basic salary
• Performance incentives and bonuses
• Paid training and development programs
• Clear career growth opportunities

Workplace Culture

• Supportive and team-oriented environment
• Coaching, mentorship, and continuous feedback
• Employee recognition programs
• Long-term career development focus

Job Description

We are currently hiring a Chat Support Representative to handle customer inquiries and concerns through online chat and messaging platforms in a fast-paced BPO environment. You will be responsible for providing accurate information, resolving customer issues, and ensuring excellent written communication and customer satisfaction.

This role is ideal for individuals looking for non-voice chat support jobs in Manila, BPO jobs with no experience required, and entry-level customer service positions with career growth opportunities.

Key Responsibilities

• Handle customer inquiries via chat and messaging platforms
• Provide accurate information about products, services, and account concerns
• Assist customers with troubleshooting and basic issue resolution
• Process requests such as updates, tracking, and account changes
• Resolve customer issues efficiently and professionally
• Document all customer interactions in the system
• Escalate complex concerns to the appropriate team when necessary
• Meet quality, productivity, and customer satisfaction targets

WORK SCHEDULE & TRAINING

This is a shifting schedule role, including weekends and holidays. Full paid training is provided for all new hires.

Requirements

• No experience required
• High School or Senior High School graduate (college level or graduate is an advantage)
• Open to fresh graduates and career shifters
• Strong written English communication skills
• Customer-focused and detail-oriented
• Basic computer skills and ability to multitask
• Willing to work onsite in Malate, Manila and on shifting schedules

LOCATION

Malate, Manila (Onsite Only)

Sites Available

• Alabang
• Manila
• Makati
• Pasay
• Parañaque
• Taguig

About Telesys

Telesys is growing and we are looking for a Chat Support Representative in Malate, Manila. We welcome fresh graduates, career shifters, and applicants with no BPO experience. This is a great opportunity to start your career in the BPO industry while building strong communication and written customer service skills in a supportive and growth-focused environment.

APPLY NOW

Start your career as a Chat Support Representative with Telesys. If you are looking for non-voice call center hiring with no experience required in the Philippines, this is your chance to begin a rewarding career in customer service with strong training, competitive pay, and growth opportunities.