Chat Customer Care Pro with PTO & Tuition Reimbursement

TTEC Customer Care Management Philippines Inc; Lipa; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Chat Customer Service Representative to join our onsite team in Lipa. You will handle customer inquiries through chat, text, email, and social media, delivering compassionate support and fast resolutions.

The role emphasizes written communication, problem resolution, and a customer-first approach within a supportive, inclusive culture.

Qualifications

• Written communication is used to resolve customer issues via chat, text, email and social media.
• Computer experience is required to support customer interactions.
• BPO experience is preferred or 6 months in lending/financial services.

Responsibilities

• Answer incoming communications from customers.
• Connect and resolve issues with customers using written communication only.

Skills

Written communication

Customer service

Computer experience

BPO experience

Education

Highschool graduate (old curriculum)

Job description

TTEC Customer Care Management Philippines Inc is hiring a Chat Customer Service Representative to join our onsite team in Lipa. You will handle customer inquiries through chat, text, email, and social media, delivering compassionate support and fast resolutions.

The role emphasizes written communication, problem resolution, and a customer-first approach within a supportive, inclusive culture.