Onsite Chat CSR – Financial Helpdesk | Up to ₱26K

TTEC Customer Care Management Philippines Inc; Lipa; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Chat Customer Service Representative to be onsite in Lipa. You will handle customer inquiries via chat, text, email, and social channels with a focus on written communication to resolve issues.

Prior BPO or lending/financial services experience is preferred, and the role requires a high school graduate with basic computer skills. Join a company that emphasizes humanity in service and a supportive, inclusive culture, offering

Qualifications

• At least a high school graduate.
• 6 months BPO experience or 6 months lending/financial services experience.
• Ability to recognize and explain product/service knowledge.
• Computer experience required.

Responsibilities

• Answer incoming communications from customers.
• Connect and resolve issues with customers using written communication only.

Education

High School Diploma

Tools

CRM knowledge

Job description

TTEC Customer Care Management Philippines Inc is seeking a Chat Customer Service Representative to be onsite in Lipa. You will handle customer inquiries via chat, text, email, and social channels with a focus on written communication to resolve issues.

Prior BPO or lending/financial services experience is preferred, and the role requires a high school graduate with basic computer skills. Join a company that emphasizes humanity in service and a supportive, inclusive culture, offering