Ambitious Chat Support Pro — Onsite, Lipa | Up to ₱26k

TTEC Customer Care Management Philippines Inc; Lipa; On-site; PHP 248,000 - 331,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc in Lipa is seeking a Chat Customer Service Representative to handle customer inquiries via chat, text, email and social platforms onsite in Lipa. You will resolve issues with written communication and provide clear product information with empathy.

The role requires at least a high school diploma and a minimum of 6 months of BPO experience or related lending/finance exposure.

Qualifications

• High school graduate (old curriculum) is required.
• At least 6 months BPO experience or 6 months lending/financial services experience.
• Recognize, apply and explain product or service knowledge.
• Basic computer skills are required.

Responsibilities

• Answer incoming communications from customers.
• Resolve issues using written communication only.
• Provide helpful and accurate information to customers in a timely manner.

Skills

Written communication

Customer service

Computer literacy

Education

High school diploma or equivalent

Job description

TTEC Customer Care Management Philippines Inc in Lipa is seeking a Chat Customer Service Representative to handle customer inquiries via chat, text, email and social platforms onsite in Lipa. You will resolve issues with written communication and provide clear product information with empathy.

The role requires at least a high school diploma and a minimum of 6 months of BPO experience or related lending/finance exposure.