Chargeback & Disputes Specialist - Settlements & Analysis

RCBC; Pasig; On-site; PHP 360,000 - 600,000; Full time

Job summary

RCBC Bankard Services Corporation in Metro Manila is seeking a detail-oriented Chargeback Analyst to join the Credit Operations team. You will evaluate, file, and monitor chargebacks on disputed transactions, and ensure timely settlements in accordance with card scheme guidelines.

You will review representment responses, coordinate with clients and card issuers, and help generate monthly regulatory and management dashboard reports.

Responsibilities

• Evaluate, file, and monitor chargebacks on disputed transactions.
• Review representment responses and coordinate with clients and card issuers.
• Help generate monthly regulatory and management dashboard reports.

Job description

RCBC Bankard Services Corporation in Metro Manila is seeking a detail-oriented Chargeback Analyst to join the Credit Operations team. You will evaluate, file, and monitor chargebacks on disputed transactions, and ensure timely settlements in accordance with card scheme guidelines.

You will review representment responses, coordinate with clients and card issuers, and help generate monthly regulatory and management dashboard reports.