Channel Strategy, Operations

RSA Security; Philippines; Hybrid; PHP 900.000 - 1.500.000; Vollzeit

Zusammenfassung

RSA Security is seeking a Channel Strategy, Operations & Growth professional to lead the Americas Channel Partner Program, focusing on program structure, benefits, onboarding, training and certification management. The role collaborates with Channel Marketing, Enablement, and Sales to drive GTM initiatives and partner enablement.

The ideal candidate brings 5–7 years in channel or partner operations within cybersecurity, strong data analysis, and experience with CRM/BI tools to report on

Qualifikationen

• Bachelor's degree in Business, Marketing, Operations, or related field.
• 5-7 years in channel operations, sales ops, or partner program mgmt in cybersecurity/tech.
• Analytical and reporting skills with Excel/Sheets, CRM and BI tools.
• Strong organization, communication and process orientation.
• Proven ability to deliver live trainings/presentations.

Aufgaben

• Manage Americas Channel Partner Program alignment with global strategy.
• Oversee partner onboarding, training tracking and certification management.
• Collaborate with Channel Marketing and Enablement to improve partner processes and materials.
• Manage Partner Program dashboards and provide channel reporting insights.
• Maintain partner data across CRM/PRM and marketplace systems for accuracy.
• Triage Salesforce Channel support cases and identify process improvements.

Kenntnisse

Channel Operations

Sales Operations

Partner Program Management

Data Analysis

CRM

BI Tools

Ausbildung

Bachelor's degree

Tools

Salesforce

Power BI

Excel/Sheets

PRM systems

Jobbeschreibung

Channel Strategy, Operations & Growth

Principal Responsibilities:

Channel Partner Program Management:

Manage the Americas Channel Partner Program to ensure program structure, benefits, and execution align with global strategy.

Oversee partner onboarding, training tracking, and certification management across cybersecurity offerings.

Collaborate with Channel Marketing and Enablement teams to improving partner-facing processes, communications, and enablement materials.

Manage Partner Program tracking dashboards and provide reporting analysis into the channel landscape.

Operational Excellence & Process Optimization

Maintain and streamline partner data across CRM, PRM, and marketplace systems, ensuring accuracy and compliance.

Manage and triage Salesforce (SFDC) Channel support cases.

Identify and propose process improvements to enhance operational efficiency.

Ensure understanding and application of core channel motions.

Analytics, Insights & Reporting:

Analyze partner performance and marketplace activity to identify trends, risks, and growth opportunities.

Track and report KPIs such as partner pipeline, certification rates, renewals, and tier performance.

Provide analytical insights using Excel/Sheets, CRM data, and BI tools (Salesforce and Power BI preferred).

Partner Engagement, Enablement & Communications:

Deliver live, partner-facing presentations, operational updates, and quarterly business review materials.

Collaborate with channel sales and marketing to execute strategic partner GTM initiatives.

Support partner enablement activities, including onboarding readiness, messaging alignment, and content development.

Assist in partner communications, newsletters, and updates for partner portals or PRM systems.

Marketplace & Ecosystem Support:

Support partners using cybersecurity solution marketplaces (AWS, Azure, distributor portals). Maintain marketplace data accuracy and assist partners with listing, transaction, or operational challenges.

Business Growth Support Across Channel Pillars:

Contribute to the growth of the business across Operational Excellence, Channel Enablement, Channel Segmentation, and Microsoft Marketplace engagement.

Required Qualification:

Bachelor’s degree in Business, Marketing, Operations, or related field.

5-7 years of experience in channel operations, sales operations, or partner program management within cybersecurity or technology.

Analytical and reporting expertise with Excel/Sheets, CRM and BI tools (Salesforce, Power BI).

Strong organizational, communication, and process-oriented skills.

Proven ability to create and deliver live training/presentations to internal and external audiences.

Ability to work and communicate effectively in a hybrid environment with global teams. Self-motivated with the ability to work independently.

Bonus Skills & Experience:

Experience with multi-tier channel ecosystems and distribution.

Hands‑on experience with partner enablement or onboarding program development.

Knowledge of cybersecurity sales models, partner incentives, or reseller frameworks.

Familiarity with PRM systems, e-learning platforms, or partner incentive management tools.

Experience supporting or managing partners via marketplace platforms. Experience working with Microsoft ISVs.