Centralized Scheduling Region Supervisor (Workforce)

AimBig Employment Pty Ltd; Philippines; Hybrid; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Comprehensive HMO coverage

Generous leave benefits

Night differential compensation

Job summary

AimBig Employment Pty Ltd in Taguig, Philippines, seeks a Centralized Scheduling Region Supervisor to lead a healthcare scheduling team, ensuring efficiency, compliance, and high service levels.

Role includes overseeing schedules, forecasting demand, and managing incentives, with a transition from 3 months onsite training to a hybrid work setup.

Qualifications

• Experience in scheduling or workforce management in healthcare.
• Strong leadership and team management skills.
• Proficiency in scheduling software and tools.
• Excellent problem-solving and organizational abilities.
• Effective communication and interpersonal skills.
• Attention to detail and accuracy in scheduling tasks.
• Familiarity with compliance and regulatory standards in the healthcare industry.

Responsibilities

• Lead and supervise a centralized scheduling team to drive performance and development.
• Oversee workforce schedules within staffing systems for optimal coverage.
• Monitor staffing trends and forecast demand; escalate recruitment needs.
• Manage premium pay, shift incentives, and compliance with policies.
• Develop and deliver training materials for scheduling operations.
• Track KPIs and generate reports to support goals and ensure compliance.

Skills

Leadership

Timekeeping scheduling

Supervisory experience

Staffing software

Education

Bachelor's degree

Job description

• Work with one of the US Healthcare giants!
• Competitive Benefits, Career Growth, and Purpose-Driven Work

About Our Client

A company in the business services industry located in the City of Taguig.

Job Description

BGC Taguig Office

3 months onsite training --> Transtion to Hybrid work setup

Shifting Schedule inc weekednds and graveyard

Target start date: October 5, 2026

Must have skills:

• Bachelors degree
• Timekeeping for scheduling
• 3 yrs supervisory role
• 3 yrs exp in staffing/ scheduling software in a 24/7 healthcare setting

Key Responsibilities

• Lead and supervise a centralized scheduling team, driving performance, collaboration, problem-solving, and employee development.Ensure high standards of customer service through proactive communication and stakeholder management.
• Oversee workforce schedules within staffing systems, ensuring optimal coverage, skill mix, and operational efficiency.Manage schedule balancing, posting, and ongoing maintenance to support daily staffing requirements.
• Monitor staffing trends and forecasted demand, proactively escalating recruitment needs.
• Oversee premium pay, critical shift incentives, reporting, and compliance with established policies and procedures.Serve as the escalation point for scheduling inquiries, shared mailbox requests, and new hire communications.
• Develop and deliver training materials and process guidance for scheduling operations.
• Track team performance against KPIs and generate reports to support operational goals.Ensure compliance with applicable labor regulations, collective bargaining agreements, and workforce management best practices.

The Successful Applicant

A successful Centralized Scheduling Region Supervisor should have:

• Exp in scheduling or workforce management, in the healthcare sector.
• Strong leadership and team management skills.
• Proficiency in scheduling software and tools.
• Excellent problem-solving and organizational abilities.
• Effective communication and interpersonal skills.
• Attention to detail and commitment to accuracy in scheduling tasks.
• Familiarity with compliance and regulatory standards in the healthcare industry.

What's on Offer

• Comprehensive HMO coverage.
• Generous leave benefits.
• Night differential compensation.
• Permanent employment status in a business services company located in the City of Taguig.