Cebu Customer Support Specialist — Growth & Benefits

Ttecjobs; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Health incentives

Tuition reimbursement

PTO

Job summary

TTEC Cebu is hiring a Customer Service Representative to join our onsite team in Cebu City. You will be the friendly voice guiding customers, resolving inquiries with care, and delivering exceptional service that aligns with our human-centered approach.

Ideal candidates have strong verbal communication, basic writing skills, and at least 3 months in a BPO setting. We offer career development, an inclusive culture, and a benefits package including health incentives and potential PTO.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

BPO experience

Education

Senior high school or 2 years in college

Job description

TTEC Cebu is hiring a Customer Service Representative to join our onsite team in Cebu City. You will be the friendly voice guiding customers, resolving inquiries with care, and delivering exceptional service that aligns with our human-centered approach.

Ideal candidates have strong verbal communication, basic writing skills, and at least 3 months in a BPO setting. We offer career development, an inclusive culture, and a benefits package including health incentives and potential PTO.