CDI Auditor: QA & Coaching for Clinical Documentation

MicroSourcing; Taguig; On-site; PHP 669,600 - 1,116,000; Full time

Benefits offered by this job

Above-market pay

Healthcare on day 1

Paid time off

Group life insurance

Performance bonuses

Team events

Flexible work

Career growth

Job summary

MicroSourcing is seeking a CDI Auditor to oversee QA activities and audit clinical documentation, mentoring CDI specialists to improve accuracy and patient outcomes. The role is onsite at BGC, Taguig City, Philippines, with a night shift.

You will contribute to continuous process improvements, collaborate with Operations, Training and HR, and support client calibration sessions. Ideal candidates have a nursing degree, CDI experience, and relevant certifications, with strong English communication

Qualifications

• At least 2 years CDI or coding audit experience in a BPO or healthcare organization.
• Minimum 2 years of acute care clinical experience in a hospital setting, preferably ICU or Medical-Surgical units.
• Bachelor of Science in Nursing (BSN).
• Active PRC Registered Nurse license or active USRN license.
• Current professional certification such as CCDS, CDIP, or CCS.
• Strong knowledge of Revenue Cycle Management (RCM), ICD-10-CM/PCS, MS-DRG, and risk adjustment.
• Experience using hospital EMR systems such as Epic, Cerner, or Meditech.
• Excellent written and verbal English communication skills (CEFR B2).

Responsibilities

• Support the development and continuous improvement of the QA program, including workflow audits and process optimization initiatives.
• Monitor and evaluate CDI team performance using productivity, quality, and accuracy metrics.
• Provide ongoing coaching, mentoring, training, and performance feedback to CDI specialists.
• Maintain accurate QA records, audit findings, and educational documentation.
• Escalate quality or production issues to management and collaborate with training teams to ensure continuous improvement.
• Partner with Operations, Training, and HR teams to support onboarding, process improvements, and client calibration sessions.
• Assist during client visits, internal audits, and operational reviews by presenting quality metrics, training dashboards, and performance updates.

Skills

CDI/Coding audit experience

Acute care clinical experience

English communication

RN license

CCDS/CDIP/CCS

RCM/ICD-10 knowledge

EMR systems (Epic Cerner Meditech)

Education

Bachelor of Science in Nursing (BSN)

Tools

Epic

Cerner

Meditech

Job description

MicroSourcing is seeking a CDI Auditor to oversee QA activities and audit clinical documentation, mentoring CDI specialists to improve accuracy and patient outcomes. The role is onsite at BGC, Taguig City, Philippines, with a night shift.

You will contribute to continuous process improvements, collaborate with Operations, Training and HR, and support client calibration sessions. Ideal candidates have a nursing degree, CDI experience, and relevant certifications, with strong English communication