CDI Auditor | Onsite, Night shift

MicroSourcing; Taguig; On-site; PHP 669,600 - 1,116,000; Full time

Benefits offered by this job

Above-market pay

Healthcare on day 1

Paid time off

Group life insurance

Performance bonuses

Team events

Flexible work

Career growth

Job summary

MicroSourcing is seeking a CDI Auditor to oversee QA activities and audit clinical documentation, mentoring CDI specialists to improve accuracy and patient outcomes. The role is onsite at BGC, Taguig City, Philippines, with a night shift.

You will contribute to continuous process improvements, collaborate with Operations, Training and HR, and support client calibration sessions. Ideal candidates have a nursing degree, CDI experience, and relevant certifications, with strong English communication

Qualifications

• At least 2 years CDI or coding audit experience in a BPO or healthcare organization.
• Minimum 2 years of acute care clinical experience in a hospital setting, preferably ICU or Medical-Surgical units.
• Bachelor of Science in Nursing (BSN).
• Active PRC Registered Nurse license or active USRN license.
• Current professional certification such as CCDS, CDIP, or CCS.
• Strong knowledge of Revenue Cycle Management (RCM), ICD-10-CM/PCS, MS-DRG, and risk adjustment.
• Experience using hospital EMR systems such as Epic, Cerner, or Meditech.
• Excellent written and verbal English communication skills (CEFR B2).

Responsibilities

• Support the development and continuous improvement of the QA program, including workflow audits and process optimization initiatives.
• Monitor and evaluate CDI team performance using productivity, quality, and accuracy metrics.
• Provide ongoing coaching, mentoring, training, and performance feedback to CDI specialists.
• Maintain accurate QA records, audit findings, and educational documentation.
• Escalate quality or production issues to management and collaborate with training teams to ensure continuous improvement.
• Partner with Operations, Training, and HR teams to support onboarding, process improvements, and client calibration sessions.
• Assist during client visits, internal audits, and operational reviews by presenting quality metrics, training dashboards, and performance updates.

Skills

CDI/Coding audit experience

Acute care clinical experience

English communication

RN license

CCDS/CDIP/CCS

RCM/ICD-10 knowledge

EMR systems (Epic Cerner Meditech)

Education

Bachelor of Science in Nursing (BSN)

Tools

Epic

Cerner

Meditech

Job description

Position

CDI Auditor

Location

BGC, Taguig City, Philippines

Work Setup & Shift

Onsite, Night shift

Why join MicroSourcing?

• Competitive Rewards: above‑market compensation, healthcare coverage on Day 1 for you and one or more dependents, paid time off with cash conversion, group life insurance, and performance bonuses.
• Collaborative Spirit: contribute to a positive and engaging work environment through company‑sponsored events and activities.
• Work‑Life Harmony: flexible work arrangements to balance work and life.
• Career Growth: opportunities for continuous learning and career advancement.
• Inclusive Teamwork: inclusive culture celebrating diversity.

Your Role

As a Clinical Documentation Improvement (CDI) Auditor, you will oversee quality assurance activities, audit clinical documentation, and support the performance and development of CDI specialists to improve documentation accuracy, optimize workflows, and achieve quality patient outcomes.

• Support the development and continuous improvement of the Quality Assurance (QA) program, including workflow audits and process optimization initiatives.
• Monitor and evaluate CDI team performance using productivity, quality, and accuracy metrics.
• Provide ongoing coaching, mentoring, training, and performance feedback to CDI specialists.
• Maintain accurate QA records, audit findings, and educational documentation.
• Escalate quality or production issues to management and collaborate with training teams to ensure continuous improvement.
• Partner with Operations, Training, and HR teams to support onboarding, process improvements, and client calibration sessions.
• Assist during client visits, internal audits, and operational reviews by presenting quality metrics, training dashboards, and performance updates.

What You Need

• At least 2 years of CDI or coding audit experience in a BPO or healthcare organization.
• Minimum of 2 years of acute care clinical experience in a hospital setting, preferably in ICU or Medical‑Surgical units.
• Bachelor of Science in Nursing (BSN).
• Active Professional Regulation Commission (PRC) Registered Nurse (PHRN) license or active USRN license.
• Current professional certification such as CCDS, CDIP, or CCS.
• Strong knowledge of Revenue Cycle Management (RCM), ICD‑10‑CM/PCS coding, MS‑DRG methodology, and risk adjustment.
• Experience using hospital electronic medical record (EMR) systems such as Epic, Cerner, or Meditech.
• Excellent written and verbal English communication skills (minimum CEFR B2 level).

Preferred Skills / Expertise

• Master's degree or additional professional qualification in healthcare, business, or a related field.
• Advanced knowledge of CDI and coding technologies, as well as Microsoft Office applications.
• Strong analytical, critical thinking, and problem‑solving skills with excellent attention to detail.
• Experience working in a fast‑paced, matrixed healthcare environment.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

MicroSourcing firmly believes that our company's strength lies in the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds.

For more information about our company, visit www.microsourcing.com.

Terms and conditions apply.