Carrier Sales Representative

Valoroo; Philippines; On-site; PHP 334,800 - 558,000; Full time

Job summary

A logistics provider in the Philippines is seeking a Carrier Sales Representative to develop and maintain relationships with carriers, negotiate competitive rates, and monitor freight loads. The ideal candidate will excel in customer service, problem-solving, and possess strong negotiation skills. A background in 3PL transportation and driving teamwork are critical for success in this fast-paced environment. This role offers opportunities for professional growth in a dynamic team setting.

Qualifications

• 2 years of carrier customer sales experience in 3PL transportation/freight sales preferred.
• 1 year of experience with 3PL dispatching and route management preferred.
• Ability to solve problems and promptly execute decisions.

Responsibilities

• Develop and maintain relationships with carriers through persistent contact.
• Negotiate competitive rates for freight with carriers.
• Monitor and track loads from pickup to delivery.
• Collaborate with internal teams to ensure customer needs are met.

Skills

Customer Service Excellence

TMS Proficiency

Coordinating Agility

Problem Solving

Negotiation Skills

Interpersonal Communication Skills

Tools

Microsoft Office

Logistics Management Software

Job description

Job Description

Job Description- Carrier Sales Representative

Job Summary

The Carrier Sales Representative position develops and continuously builds long-term partnerships with carriers in providing outstanding service to customers. The performance of the carrier sales representative function is vital to withstand volatility in the market. Negotiates and covers available and open freight. Collaborates with the operations team in a highly responsive, fast-paced environment.

Core Competencies

• Customer Service Excellence: Performs duties and demonstrates behaviors consistent with commitment to customer service.
• TMS Proficiency: Utilizes transportation management systems and other logistics technologies in executing the duties of the position.
• Coordinating Agility & Problem Solving: Demonstrates the ability to adjust to changing load situations as required and can proactively identify logistics issues with customer loads.
• Proficiency in Operations Procedures: Performs position-specific duties according to the established procedures in meeting customer requirements.
• Team Culture Alignment: Demonstrates interactive skills and behaviors that strengthen the team's ability to perform.
• Carrier/Customer Relationship Management: Builds and sustains relationships with carriers and/or customers in a manner that engages them in providing the highest level of customer service to grow the business.

Summary of Required Skills

• Utilization of technology, interpersonal, and prioritization skills, and sales‑specific processes that enhance the customer experience.
• General to advanced knowledge of the 3PL transportation industry, trucking routes, and equipment.
• Ability to solve problems and promptly execute decisions.
• Self‑motivated with an entrepreneurial mindset.
• Intermediate computer skills (i.e., Microsoft Office, customer web sites, keyboard proficiency, etc.).
• Intermediate to advanced knowledge of the highway systems, major cities, and all states.
• Strong negotiation skills.
• Strong attention to detail.
• Effective Utilization of McLeod Sales Functions.
• Strong collaborative and interpersonal team communication skills.

Roles and Responsibilities Summary

• Develops and maintains strong relationships with current and prospective carriers through persistent contact by phone or email.
• Negotiates competitive rates for freight with carriers across various regions.
• Monitors and tracks loads from pickup to delivery, resolves all load issues, and takes ownership of any problem situations.
• Works collaboratively with internal Customer Sales, Team Captains, and Support team members to ensure customer needs are met.
• Updates logistics management software throughout the day to maintain accuracy in sales and volume data/information.
• Exceeds individual and team sales goals as assigned by management.
• Meets individual productivity goals (ex. phone calls made, total talk time, etc.).
• Independently plans and manages daily activities.
• Works non‑traditional schedule which may include after‑hours, off shifts, or weekends.

Experience and Skills

• Preferred: 2 years of carrier customer sales experience in 3PL transportation/freight sales.
• Preferred: 1 year of experience with 3PL dispatching and route management.