Card Operations Specialist — Personalization & Issuance

AF Payments Inc.; Philippines; On-site; PHP 300,000 - 520,000; Full time

Job summary

AF Payments Inc. in the Philippines seeks a Card Services Associate to provide technical support across beep card activities, including production, initialization, personalization, issuance and defunding.

You will ensure data integrity and timely card delivery per SLA and concessionary agreements. You will be the central contact for card equipment maintenance, printing and replacements, encode and produce concessionary card applications, and keep all card operations documents filed.

Qualifications

• Must have 1+ year experience initializing and personalizing cards.
• Experience in card personalization and card production.
• Strong knowledge of data security and integrity.

Responsibilities

• Oversee card production/printing processes.
• Handle initialization and personalization of cards.
• Manage issuance and defunding of cards.
• Perform card replacement and blacklisting tasks.
• Assist with SAM initialization and related card setups.
• Ensure data integrity and timely card delivery per SLA/RAIL.
• Serve as central contact for card equipment maintenance and replacements.
• Encode and produce concessionary card applications and replacements.
• File all documents related to Card Operations and maintain orderly records.
• Conduct internal audits of card processing, checking, approval, release, and production.

Skills

Technology management

Results oriented

Effective communication

Integrity and ethics

Data analysis & security

Card operations knowledge

Attention to detail

Organizational skills

Time management

Interpersonal skills

Education

Bachelor's degree

Tools

MS Office (Advanced Excel)

Job description

AF Payments Inc. in the Philippines seeks a Card Services Associate to provide technical support across beep card activities, including production, initialization, personalization, issuance and defunding.

You will ensure data integrity and timely card delivery per SLA and concessionary agreements. You will be the central contact for card equipment maintenance, printing and replacements, encode and produce concessionary card applications, and keep all card operations documents filed.