Card Services Lead — Production & Personalization

AF Payments Inc.; Philippines; On-site; PHP 500,000 - 900,000; Full time

Job summary

AF Payments Inc. in the Philippines seeks a Card Services Supervisor to oversee card production, initialization, personalization and issuance, ensuring accuracy, security and timely delivery across all card operations.

You will coordinate card defunding, replacement, blacklisting and SAM initialization, maintain data integrity per SLAs, conduct internal audits, and lead a team through coaching and development to achieve high performance.

Qualifications

• Bachelor's degree in any field.
• Minimum of 1 year of experience initializing and personalizing cards.
• Experience in card personalization and card production.

Responsibilities

• Oversee card production/printing and related activities.
• Manage initialization, personalization and issuance of cards.
• Handle card defunding, replacement and blacklisting processes.
• Ensure data integrity and card delivery per SLAs.
• Lead internal audits of card processing and security.
• Develop and coach the Card Services team toward high performance.

Skills

Card operations

Data security

MS Office, advanced Excel

Attention to detail

Leadership

Coaching & mentoring

Time management

Interpersonal skills

Integrity & ethics

Effective communication

Process improvement

Education

Bachelor's degree

Job description

AF Payments Inc. in the Philippines seeks a Card Services Supervisor to oversee card production, initialization, personalization and issuance, ensuring accuracy, security and timely delivery across all card operations.

You will coordinate card defunding, replacement, blacklisting and SAM initialization, maintain data integrity per SLAs, conduct internal audits, and lead a team through coaching and development to achieve high performance.