Card Operations Specialist: Fulfillment & Reconciliation

Monee; Manila; On-site; PHP 558,000 - 781,200; Full time

Job summary

A financial services provider in Metro Manila is seeking a professional to manage end-to-end card operations. The role involves overseeing card fulfillment, tracking inventory, handling disputes, and ensuring compliance with service level agreements. Candidates should possess a bachelor’s degree and have at least 2 years of relevant experience in card operations or financial services. Strong analytical skills and proficiency in operational reporting tools are essential for success in this position.

Qualifications

• At least 2 years of experience in card operations, payments, or financial services operations.
• Solid understanding of card transaction reconciliation, settlement, and clearing processes.
• Hands-on experience with dispute and chargeback handling.

Responsibilities

• Own end-to-end card operations, including card fulfillment and issuance tracking.
• Ensure all operational activities are completed accurately and within SLAs.
• Maintain clear documentation and audit trails to support compliance.

Skills

Analytical skills

Communication

Proficiency in Excel

Education

Bachelor’s degree in Business, Finance, Accounting, or related field

Tools

Operational reporting tools

Job description

A financial services provider in Metro Manila is seeking a professional to manage end-to-end card operations. The role involves overseeing card fulfillment, tracking inventory, handling disputes, and ensuring compliance with service level agreements. Candidates should possess a bachelor’s degree and have at least 2 years of relevant experience in card operations or financial services. Strong analytical skills and proficiency in operational reporting tools are essential for success in this position.