Card Campaigns & Programs Manager

Metropolitan Bank & Trust Company; Makati; On-site; PHP 335,000 - 525,000; Full time

Job summary

Metrobank is seeking a Program Officer to focus on creating, implementing, managing and monitoring usage campaigns under the cards team in Makati. The role emphasizes data-driven insights, stakeholder engagement, and collaboration across internal and external teams to strengthen customer engagement and drive credit card usage.

The ideal candidate holds a Bachelor's degree, with at least 1 year in Marketing, Project Management, or customer analytics, and demonstrates a customer-obsessed,

Qualifications

• Bachelor's degree required, preferably in business.
• Minimum 1 year in Marketing, Project Management, or analytics.
• Customer-focused, collaborative mindset and strong interpersonal skills.
• Proficient in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Provide data-driven insights, analytics and strategy development.
• Campaign creation designed to generate incremental volume and improve customer engagement and retention.
• Prepare and execute campaign briefs for internal and external agencies/departments, including implementation across channels (BTL, ATL, Digital, Direct Communication).
• Launch campaign catalogue designed to inform relevant information to customers.

Skills

Data analytics

Campaign management

Stakeholder engagement

MS Office

Education

Bachelor's degree in Business Administration or related field

Job description

Metrobank is seeking a Program Officer to focus on creating, implementing, managing and monitoring usage campaigns under the cards team in Makati. The role emphasizes data-driven insights, stakeholder engagement, and collaboration across internal and external teams to strengthen customer engagement and drive credit card usage.

The ideal candidate holds a Bachelor's degree, with at least 1 year in Marketing, Project Management, or customer analytics, and demonstrates a customer-obsessed,