Project Manager (Cards, General Usage)

Metropolitan Bank & Trust Company; Makati; On-site; PHP 335,000 - 525,000; Full time

Job summary

Metrobank is seeking a Program Officer to focus on creating, implementing, managing and monitoring usage campaigns under the cards team in Makati. The role emphasizes data-driven insights, stakeholder engagement, and collaboration across internal and external teams to strengthen customer engagement and drive credit card usage.

The ideal candidate holds a Bachelor's degree, with at least 1 year in Marketing, Project Management, or customer analytics, and demonstrates a customer-obsessed,

Qualifications

• Bachelor's degree required, preferably in business.
• Minimum 1 year in Marketing, Project Management, or analytics.
• Customer-focused, collaborative mindset and strong interpersonal skills.
• Proficient in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Provide data-driven insights, analytics and strategy development.
• Campaign creation designed to generate incremental volume and improve customer engagement and retention.
• Prepare and execute campaign briefs for internal and external agencies/departments, including implementation across channels (BTL, ATL, Digital, Direct Communication).
• Launch campaign catalogue designed to inform relevant information to customers.

Skills

Data analytics

Campaign management

Stakeholder engagement

MS Office

Education

Bachelor's degree in Business Administration or related field

Job description

Be #InGoodHands with Metrobank!

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Job Summary

The Program Officers job focuses on creating, implementing, managing and monitoring usage campaigns under the cards team. These campaigns and programs are created/designed to achieve targets for credit card volume/billings based on identified strategies.

The job entails internal and external stakeholders engagement, which includes strategizing with various teams, leveraging on data insights to create campaigns and offers that will engage the banks credit card customers.

Duties and Responsibilities

• Provide data driven insights, business analytics and strategy development.

• Campaign creation designed to generate incremental volume and improve customer engagement and retention.

• Prepare and execute campaign briefs for both internal and external agencies/departments, which includes implementation of campaign communication across channels (BTL,ATL -but not limited to Digital, Direct Communication)

• Launch campaign catalogue designed to inform relevant information to customers.

Qualifications

• Must have a Bachelor's degree from a college/university and preferably a graduate of a business course.

• At least 1 year experience in Marketing, Project Management, Business/Customer Analytics in an officer/managerial level.

• We are seeking for a customer-obsessed individual who brings strong interpersonal skills, collaborative and people-first mindset.

• Knowledgeable in using of MS Office, Word, Excel, and PowerPoint.

Other Details

Unit: Consumer Business Sector/ Credit Card Usage & Portfolio Management Department

Rank: Junior Officer

Office Location: Metrobank Card Center, Ayala Avenue, Makati City