Canada SMB Customer Success Team Lead

ADP; Makati; On-site; PHP 420,000 - 660,000; Full time

Job summary

ADP is seeking a results-driven Team Leader in Metro Manila to supervise a team of associates and drive organizational objectives. You will guide, train, and empower the team, ensuring efficient day-to-day operations and strong client relationships.

The role focuses on mentoring, setting timelines, delegating tasks, and conducting quarterly performance reviews to foster growth. A positive, proactive leader with excellent communication will thrive.

Qualifications

• Excellent communication skills.
• Confidence and negotiating skills.
• Computer literate with strong organizational skills.

Responsibilities

• Manage day-to-day activities of the team.
• Motivate the team to achieve organizational goals.
• Develop and implement timelines to meet targets.
• Delegate tasks to team members.
• Conduct training to maximize potential.
• Perform quarterly performance reviews.

Job description

ADP is seeking a results-driven Team Leader in Metro Manila to supervise a team of associates and drive organizational objectives. You will guide, train, and empower the team, ensuring efficient day-to-day operations and strong client relationships.

The role focuses on mentoring, setting timelines, delegating tasks, and conducting quarterly performance reviews to foster growth. A positive, proactive leader with excellent communication will thrive.