Campaign Performance Lead

TaskUs; Imus; On-site; PHP 420,000 - 660,000; Full time

Job summary

TaskUs in the Philippines is seeking a Campaign Lead (POC) to oversee several client campaigns, ensuring quality, productivity, and timely delivery across cross-functional teams. You will coordinate with Operations, Quality and Training, drive calibrations, monitor performance, and keep stakeholders aligned on goals and progress across multiple campaigns.

Strong communication, stakeholder management, and a proven ability to manage both quality and productivity in fast-paced settings are

Qualifications

• Strong communication and stakeholder management skills (client-facing experience preferred).
• Proven ability to manage both quality and productivity performance in an operational setting.
• Experience running or supporting calibrations, aligning standards, and driving consistency across teams.

Responsibilities

• Own day-to-day campaign performance and ensure delivery against productivity and quality targets.
• Monitor operational metrics, identify risks and blockers, and implement corrective actions to maintain goal attainment.

Skills

Communication

Stakeholder management

Quality & productivity

Calibration sessions

Organization

Escalation handling

Performance reporting

Job description

TaskUs in the Philippines is seeking a Campaign Lead (POC) to oversee several client campaigns, ensuring quality, productivity, and timely delivery across cross-functional teams. You will coordinate with Operations, Quality and Training, drive calibrations, monitor performance, and keep stakeholders aligned on goals and progress across multiple campaigns.

Strong communication, stakeholder management, and a proven ability to manage both quality and productivity in fast-paced settings are