Call Center Representative: Local Account

Elevatione Time Stops Ph Inc; Makati; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Incentives

Maternity & Paternity Leave

Sick Leave

Job Training

Job summary

A prominent service provider in Makati is looking for a Call Center Representative for a local account to deliver excellent customer service. The ideal candidate will engage customers over the phone, provide assistance, and utilize Salesforce for inquiries. Responsibilities include managing appointments and following up with clients. Candidates should possess a high school diploma and strong customer service skills, with 0–2 years of experience preferred. This full-time, on-site role offers competitive incentives and benefits.

Qualifications

• Educational qualifications include High School Diploma or equivalent.
• 0–2 years of experience in a related field.
• Strong customer service skills and proficiency in English.
• Familiarity with Salesforce.
• Strong work ethic and excellent problem‑solving abilities.
• Ability to effectively schedule and manage time.
• Experience in sales pitching and closing deals.

Responsibilities

• Engage with customers via phone, providing exemplary service and assistance.
• Utilize Salesforce to manage customer inquiries and track interactions.
• Handle scheduling of appointments and follow-ups with clients.
• Identify customer needs and provide solutions or escalate issues as necessary.
• Deliver compelling sales pitches to achieve closure on sales opportunities.

Skills

Proficient in English

Strong customer service skills

Familiarity with Salesforce

Strong work ethic

Excellent problem-solving abilities

Ability to effectively schedule and manage time

Experience in sales pitching and closing deals

Education

High School Diploma or equivalent

Tools

Salesforce

Job description

Call Center Representative: Local Account

Negotiable

On-site - Makati No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

• Incentives

Government Mandated Benefits

• Maternity & Paternity Leave
• Sick Leave

Professional Development

• Job Training

Description

• Engage with customers via phone, providing exemplary service and assistance.
• Utilize Salesforce to manage customer inquiries and track interactions.
• Handle scheduling of appointments and follow-ups with clients.
• Identify customer needs and provide solutions or elevate issues as necessary.
• Deliver compelling sales pitches to achieve closure on sales opportunities.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English; strong customer service skills
• Skills and Competencies: Familiarity with Salesforce
• Qualities and Traits: Strong work ethic and excellent problem‑solving abilities
• Skills and Competencies: Ability to effectively schedule and manage time
• Skills and Competencies: Experience in sales pitching and closing deals