Call Center Representative | CDO Site - High Passing Rate

Crescendo Staffing and Business Consulting Inc.; Misamis Oriental; On-site; PHP 223,200 - 279,000; Full time

Job summary

A staffing and consulting company is hiring Call Center Agents in Misamis Oriental, Philippines. Responsibilities include handling customer inquiries, resolving issues, and maintaining accurate records. Applicants should have a Bachelor's degree and strong communication skills. This is an entry-level position located onsite at Centrino Mall in Cagayan de Oro (CDO).

Qualifications

• Must have a Bachelor’s degree in any field.
• Entry-level position requiring 0-2 years of experience.
• Strong verbal and written communication skills are essential.

Responsibilities

• Answer incoming calls from customers and provide support based on their inquiries.
• Resolve customer issues in a timely and effective manner.
• Maintain accurate records of customer interactions.
• Educate customers about products and services.

Skills

Excellent verbal communication skills

Excellent written communication skills

Education

Bachelor’s degree in any field

Job description

CALL CENTER HIRING IN CDO

Description

• Answer incoming calls from customers and provide support based on their inquiries.
• Resolve customer issues in a timely and effective manner, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Educate customers about products and services, and promote follow-up sales.
• Collaborate with team members to improve processes and enhance customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in any field.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Excellent verbal and written communication skills.
• Can work onsite in Centrio mall, CDO