Call Center Representative

RSD Human Resource Management Consultancy; Taguig; On-site; PHP 245,520 - 334,800; Full time

Job summary

A human resource management firm in Taguig is seeking Customer Service Representatives to handle phone inquiries and support patient needs while ensuring high customer satisfaction levels. Ideal candidates are high school graduates with at least 6 months of experience, preferably in healthcare, and strong communication skills. This role requires dedication to customer service and a willingness to work on a shifting schedule.

Qualifications

• At least 6 months of experience (Healthcare is a PLUS).
• Willingness to work a shifting schedule.
• Candidates must be available for on-site work in McKinley Hill Taguig.

Responsibilities

• Handle phone inquiries and support patient needs.
• Ensure high levels of customer satisfaction.
• Effectively manage phone calls and document interactions.

Skills

Strong written and verbal communication skills

Excellent listening skills

Dedication to customer service and patient satisfaction

Education

High school graduate

Job description

We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will handle phone inquiries, support patient needs, and ensure high levels of customer satisfaction. If you have a passion for helping others and thrive in a fast-paced environment, we’d love to hear from you!

Responsibilities

• Handle phone inquiries, support patient needs, and ensure high levels of customer satisfaction.
• Demonstrate strong written and verbal communication skills and attentive listening to understand customer issues.
• Effectively manage phone calls and document interactions as needed.

Qualifications

• At least high school graduates
• At least 6 months of experience (Healthcare is a PLUS)
• Strong written and verbal communication skills
• Excellent listening skills
• Dedication to customer service and patient satisfaction
• Willingness to work a shifting schedule
• Candidates must be available for on-site work McKinley Hill Taguig