On-site Patient Support Call Center Specialist

RSD Human Resource Management Consultancy; Taguig; On-site; PHP 245,520 - 334,800; Full time

Job summary

A human resource management firm in Taguig is seeking Customer Service Representatives to handle phone inquiries and support patient needs while ensuring high customer satisfaction levels. Ideal candidates are high school graduates with at least 6 months of experience, preferably in healthcare, and strong communication skills. This role requires dedication to customer service and a willingness to work on a shifting schedule.

Qualifications

• At least 6 months of experience (Healthcare is a PLUS).
• Willingness to work a shifting schedule.
• Candidates must be available for on-site work in McKinley Hill Taguig.

Responsibilities

• Handle phone inquiries and support patient needs.
• Ensure high levels of customer satisfaction.
• Effectively manage phone calls and document interactions.

Skills

Strong written and verbal communication skills

Excellent listening skills

Dedication to customer service and patient satisfaction

Education

High school graduate

Job description

A human resource management firm in Taguig is seeking Customer Service Representatives to handle phone inquiries and support patient needs while ensuring high customer satisfaction levels. Ideal candidates are high school graduates with at least 6 months of experience, preferably in healthcare, and strong communication skills. This role requires dedication to customer service and a willingness to work on a shifting schedule.