Call Center Representative

Lexie Staffing co.; Parañaque; On-site; PHP 400,000 - 600,000; Full time

Job summary

A staffing company is seeking a Call Center Agent in Metro Manila to provide exceptional customer support. The role requires handling calls, resolving issues, and maintaining professionalism. Ideal candidates will possess strong communication skills and the ability to work in a fast-paced environment. Benefits include government-mandated perks and flexible hours.

Benefits

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Maternity & Paternity Leave

Work-Life Balance

Flexible Hours

Qualifications

• Strong communication skills essential for handling customer interactions.
• Patience in resolving customer issues and inquiries.
• Ability to thrive in a fast-paced work environment.

Responsibilities

• Handle inbound and/or outbound calls.
• Provide exceptional customer support.
• Resolve customer issues ensuring satisfaction.
• Maintain professionalism under pressure.

Skills

English language customer service

Team player

Interpersonal skills

Job description

Job Overview

We are seeking a Call Center Agent to join our customer service team. The successful candidate will be responsible for handling inbound and/or outbound calls, providing exceptional customer support, resolving issues, and ensuring customer satisfaction. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.

Responsibilities

• Handle inbound and/or outbound calls
• Provide exceptional customer support
• Resolve customer issues and ensure satisfaction
• Maintain composure and professionalism in a fast-paced environment

Qualifications

• English language customer service
• Team player
• Interpersonal skills

Benefits and Perks

• Government Mandated Benefits
• Insurance Health & Wellness
• HMO
• Professional Development
• Job Training
• Maternity & Paternity Leave
• Work-Life Balance
• Flexible Hours