Call Center Agent

Neksjob Philippines; Tarlac City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Very Competitive Salary

Training

Best Health Insurance for You and Your Dependents

Paid Leaves

Supportive and Growth-Oriented Work Environment

Job summary

A customer support provider in Tarlac City is looking for a Call Center Agent to join their team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide accurate information. Ideal candidates are college graduates or college-level, possess good English communication skills, and are willing to start immediately. The company offers competitive salary, health insurance, and a supportive work environment.

Qualifications

• Must have good to excellent English communication skills.
• At least a college graduate or college-level.
• Willing to start immediately.

Responsibilities

• Answer incoming calls and respond to customer inquiries.
• Handle customer complaints, provide appropriate solutions and alternatives.
• Maintain detailed records of customer interactions.

Skills

Good to excellent English communication skills

Education

At least a college graduate or college-level

Job description

We are looking for a Call Center Agent to join our customer support team. In this role, you will handle inbound and/or outbound calls, assist customers with their inquiries, resolve complaints, and provide accurate information about products and services.

Key Responsibilities

• Answer incoming calls and respond to customer inquiries
• Handle customer complaints, provide appropriate solutions and alternatives
• Maintain detailed records of customer interactions
• Follow communication scripts and procedures

Qualifications

• At least a college graduate or college-level
• With or without call center experience
• Good to excellent English communication skills
• Willing to start immediately

What Awaits You

• Very Competitive Salary
• Training
• Best Health Insurance for You and Your Dependents
• Paid Leaves
• Supportive and Growth-Oriented Work Environment