Call Center Representative

Lexie Staffing co.; Pampanga; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading contact center in Pampanga is looking for a Telco Representative. In this full-time position, you will handle customer inquiries regarding mobile, internet, and cable services, ensuring customer satisfaction through accurate information and effective support. No prior work or BPO experience is required, making it an excellent opportunity for fresh graduates. The work is on-site with a shifting schedule and a salary package of ₱20,000-₱25,000.

Qualifications

• High School Graduate (Old Curriculum) or higher.
• No prior work or BPO experience required.
• Good communication skills are necessary.

Responsibilities

• Answer customer inquiries via phone or chat.
• Resolve billing, technical, or service-related concerns.
• Provide accurate information about products and services.
• Ensure customer satisfaction and proper documentation.

Skills

Good communication skills

Education

High School Graduate

Senior High School Graduate

College Graduate or Undergraduate

Job description

WE ARE HIRING!

Company: CNX (Concentrix)

Account: Telco

Site: Clark, Pampanga

Salary Package: ₱20,000- ₱25,000

Work Set-up: On-site

Schedule: Shifting

Employment Type: Full-time Job

Job Description

The Telco Representative handles customer inquiries related to mobile, internet, or cable services, providing accurate information and excellent customer support.

Key Responsibilities

• Answer customer inquiries via phone or chat
• Resolve billing, technical, or service‑related concerns
• Provide accurate information about products and services
• Ensure customer satisfaction and proper documentation

Qualifications

• High School Graduate (Old Curriculum)
• Senior High School Graduate
• College Graduate or Undergraduate
• No work experience required
• No BPO experience required
• With good communication skills

Interested applicants are welcome to apply!