Call Center Representative

Lexie; Bulacan; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

HMO

Job Training

Maternity & Paternity Leave

Flexible Hours

Job summary

A leading contact center located in Bulacan is seeking a Telco Representative to provide customer support for mobile, internet, or cable services. This role is open to applicants without work experience, making it suitable for recent graduates. Responsibilities include answering inquiries, resolving issues, and ensuring customer satisfaction. The position offers on-site work with flexible hours and multiple benefits, including government-mandated benefits and professional development opportunities.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate or College Graduate or Undergraduate.
• No work experience required.
• Good communication skills necessary.

Responsibilities

• Answer customer inquiries via phone or chat.
• Resolve billing, technical, or service-related concerns.
• Provide accurate information about products and services.
• Ensure customer satisfaction and proper documentation.

Skills

Good communication skills

Education

High School Graduate (Old Curriculum)

Senior High School Graduate

College Graduate or Undergraduate

Job description

Job Description

On-site - Bulacan No Exp Required High/Senior High School Full-time

Company: CNX (Concentrix)

Account: Telco

Work Set-up: On-site

Schedule: Shifting

Employment Type: Full-time Job

Location: Unit 13 3F Rocka Commercial Bldg. Rocka Complex, Tabang, Plaridel, Bulacan 3004

Overview

The Telco Representative handles customer inquiries related to mobile, internet, or cable services, providing accurate information and excellent customer support.

Key Responsibilities

• Answer customer inquiries via phone or chat
• Resolve billing, technical, or service-related concerns
• Provide accurate information about products and services
• Ensure customer satisfaction and proper documentation

Qualifications

• High School Graduate (Old Curriculum)
• Senior High School Graduate
• College Graduate or Undergraduate
• No work experience required
• No BPO experience required
• With good communication skills

Interested applicants are welcome to apply!

Working Location

Unit 13 3F Rocka Commercial Bldg. Rocka Complex, Tabang, Plaridel, Bulacan 3004

Benefits

Government Mandated Benefits

Health & Wellness: HMO

Professional Development

Job Training

Maternity & Paternity Leave

Work-Life Balance

Flexible Hours

Additional Information

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