Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.; Cagayan Valley; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

Work-Life Balance

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking a Recruitment Associate to deliver exceptional customer service through multiple channels while supporting clients and candidates.

The role emphasizes strong communication, patience and problem-solving, with 0–2 years of experience and a pathway from office to remote work within a hybrid setup.

Qualifications

• High School Diploma or equivalent required.
• 0–2 years of experience preferred.
• Strong communication skills and a customer-oriented mindset.
• Patience, empathy and problem-solving abilities.

Responsibilities

• Provide exceptional customer service through various channels including phone, email, and chat.
• Assist customers with inquiries, issues, and product information.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer experiences.
• Stay updated on product knowledge and company policies.

Skills

Strong communication skills

Education

High School Diploma or equivalent

Job description

Synlink Recruitment Outsourcing Co. Inc.

Job Description

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

Work-Life Balance

Description

• Provide exceptional customer service through various channels including phone, email, and chat.
• Assist customers with inquiries, issues, and product information.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer experiences.
• Stay updated on product knowledge and company policies.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:0–2 years
• Skills and Competencies:Strong communication skills and a customer-oriented mindset
• Qualities and Traits:Patience, empathy, and problem-solving abilities
• Working Conditions:Office environment with potential for remote work

Recruitment Associate Synlink Recruitment Outsourcing Co. Inc.

Active within three days