Call Center HRBP Manager - Hybrid & Onsite Support

TASQ Staffing Solutions; Pasay; Hybrid; PHP 900,000 - 1,500,000; Full time

Job summary

TASQ Staffing Solutions is seeking a Call Center HRBP Manager for MOA Pasay in a Hybrid setup (onsite two days, with additional on-site as needed). The role oversees HRBP administrative functions, ensures regulatory compliance, and drives employee relations and engagement within a BPO environment.

The ideal candidate has a background in HR/Admin, 3+ years in BPO HRBP roles, and readiness for promotion from senior team lead.

Qualifications

• Bachelor's degree in Business Studies/Administration/Management, Human Resource, Law or equivalent.
• At least 3 years HR administrative experience preferred.
• Current or prior BPO HRBP Manager or Senior Team Lead ready for promotion.

Responsibilities

• Resolve end-user issues promptly with minimal escalations.
• Complete ERP compliance & audit activities per timelines.
• Ensure accuracy and timeliness of HR monthly reports and trackers.
• Ensure compliance with company policies & the Philippine Labor Code.
• Serve as first line support for HRBP administrative requirements.
• Research and resolve HR issues with proper documentation.
• Promote local implementation of corporate HR initiatives.
• Oversee or support employee engagement activities.
• Handle onsite tasks including DOLE hearings and employee concerns.

Skills

HR Administration

BPO Experience

Regulatory Compliance

Data Reporting

Stakeholder Liaison

Education

Bachelor's degree in Business/HR/Law

Job description

TASQ Staffing Solutions is seeking a Call Center HRBP Manager for MOA Pasay in a Hybrid setup (onsite two days, with additional on-site as needed). The role oversees HRBP administrative functions, ensures regulatory compliance, and drives employee relations and engagement within a BPO environment.

The ideal candidate has a background in HR/Admin, 3+ years in BPO HRBP roles, and readiness for promotion from senior team lead.