Call Center Associate (With Signing Bonus)

J-K Network Services; Taguig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

HMO

13th Month Pay

Government Benefits

Leave credits

Sick Leave credits

Job summary

A leading IT company in Taguig is seeking a Call Center Associate. You will handle customer inquiries, ensure satisfaction, and work on-site. Requires a Senior High School graduate or undergraduate with 6 months of CSR experience. Competitive salary of Php20,000-Php25,000 plus benefits.

Qualifications

• Open to Senior High School graduates or Undergraduates.
• 6 months experience in a CSR role.
• Willing to work on-site in Taguig.

Responsibilities

• Handle incoming customer calls promptly and professionally.
• Address inquiries about products, services, or accounts.
• Apologize for inconveniences and offer solutions.

Skills

Customer service orientation

Effective communication

Problem-solving

Education

Senior High School graduate or Undergraduate

Job description

The company was established in the Philippines year 1985. They act as a partner to businesses, governments, and other organizations, helping them to navigate the complexities of the digital age and achieve their strategic goals through technology and innovation. They provide technology solutions and services, including cloud computing, cybersecurity, data analytics, and artificial intelligence.

POSITION: Call Center Associate

INDUSTRY: IT Company

WORK LOCATION: Taguig

WORK SCHEDULE: Shifting Schedule

SALARY: Php20,000-Php25,000

WORK SET UP: Work on site

BENEFITS:

• HMO
• 13th Month Pay
• Government Benefits
• Leave credits
• Sick Leave credits

Job Requirements

• Open for Senior High School graduate or Undergraduate
• With 6 months experience in CSR role
• Amendable to work on site in Taguig
• Amendable to attend face to face interview
• Can start as soon as possible

Responsibilities

• Handle incoming customer calls promptly and professionally.
• Address inquiries about products, services, or accounts
• Ensure the customer fully understands the information provided.
• Apologize sincerely for inconveniences and offer reasonable solutions.
• Record common complaints or suggestions to help the company improve its services.

RECRUITMENT PROCESS (Face to Face)

• Initial Interview
• Final Interview
• Job Offer